InmateAid
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Help before, during, and after prison.

Save money on phone calls. Send magazines, photos, letters and much more.

Connect with your inmate

Stay connected to your inmate

Click to learn more

Discount Call Discount Call

Discount Phone

InmateAID finds you the cheapest rate on your inmate calls. Check to see how much we can save you!

Letter Letter

Letters & Photos

Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.

Postcard Postcard

Postcards &
Greeting Cards

Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.

Magazine Magazine

Magazine Subscriptions

Inmates can read and share magazines with other inmates, helping them to make friends.

Send Money Send Money

Send Money

One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.

Second Chance Jobs Second Chance Jobs

Second Chance
Jobs

We can help your inmate find employment post-release.

Looking for an inmate or information about a facility?

Search our prison directory

Search all the facilities in our system, or narrow your search by entering a facility name, selecting a state and/or type of facility

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Recent directory searches

Talladega County AL Jail Little Silver NJ Police Department Goodview MN Police Department Duplin County Detention Center Fort Edward NY Police Department Kleberg County TX Detention Center Kane County UT Jail Borough of Roseland NJ Police Department TN DOC - Charles B. Bass Correctional Complex - CLOSED Kettle Falls WA Police Department Cleona Borough PA Police Department FDC-Putnam Correctional Institution Wood County OH Justice Center Danville Jail Middleburg VA Police Department

Ask the Inmate

Subject: Prison Discipline

How can I find out if my inmate was sent to SHU?

The Special Housing Unit (SHU), often referred to as "the hole," is a segregated area within a correctional facility where inmates are placed for disciplinary reasons, administrative segregation, or protective custody. Inmates in the SHU experience more restrictive conditions, including limited contact with other inmates and reduced privileges. If you suspect that your loved one has been sent to the SHU, the best course of action is to contact the facility directly. Ask to speak with the inmate's case manager or counselor, as they are typically responsible for handling inmate assignments and can provide information regarding the inmate’s status. Be prepared to provide the inmate's full name and identification number for verification purposes. Depending on the facility's policies, you may be informed of the reason and expected duration of their placement in the SHU .

Subject: Inmate Search

When I search on the BOP offender locator, it shows my friend in one prison but on here it shows another, why would that be?

This discrepancy is likely due to a transfer. When an inmate is transferred between federal prisons, the Bureau of Prisons (BOP) offender locator may temporarily show the original facility until the transfer is fully processed and the inmate arrives at the new location. Transfers can occur for several reasons, including changes in custody level, participation in specific programs, or administrative needs. If you give us the inmate's name we can update it for you so that you may use the services on the website

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Latest News

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What Our Customers Are Saying
See how InmateAID has helped over 750,000 families stay connected

I am a French user but I made a promise to a detainee who was publicized whose name I will not mention a short time ago. He was sentenced to life and despite his young age, we had an exchange when he was still in the old prison where his trial was in progress. After the verdict, it was very hard work to find him. Today I sent him a letter and I hope he will be allowed to reply to me. I hope he is well, I hope that despite what he has done, his mail will be delivered to him because I only count on this site to hope to resume a correspondence with him. Every inmate deserves a contact, no matter what they do, I don't have to judge, it's been done. Inmate Aid, you are now my only link to this person who has been talking about him so much lately... you are also his only hope that his French friend can reconnect with him.

Anthony B.

So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!

Brent L.

I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much

Donald P.

Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.

Sonya V.

Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.

Gale T.

During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.

Peter R.

My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.

Sandra H.

User friendly website and quick process of the services. Also very easy to use. Fenny K.

Fenny K.

It's a nice system to have

Heather M.

Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.

Cynthia S.

Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.

Brandi M.

It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.

Gina K.

I am a French user but I made a promise to a detainee who was publicized whose name I will not mention a short time ago. He was sentenced to life and despite his young age, we had an exchange when he was still in the old prison where his trial was in progress. After the verdict, it was very hard work to find him. Today I sent him a letter and I hope he will be allowed to reply to me. I hope he is well, I hope that despite what he has done, his mail will be delivered to him because I only count on this site to hope to resume a correspondence with him. Every inmate deserves a contact, no matter what they do, I don't have to judge, it's been done. Inmate Aid, you are now my only link to this person who has been talking about him so much lately... you are also his only hope that his French friend can reconnect with him.

Anthony B.

So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!

Brent L.

I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much

Donald P.

Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.

Sonya V.

Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.

Gale T.

During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.

Peter R.

My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.

Sandra H.

User friendly website and quick process of the services. Also very easy to use. Fenny K.

Fenny K.

It's a nice system to have

Heather M.

Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.

Cynthia S.

Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.

Brandi M.

It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.

Gina K.