After listening to ear hustle, we want to help someone who is incarcerated. Where do we start?

Inmates need hope. The hope of something better or different than the life that led them to the charges that sent them to prison. If you know what their interests are, you could introduce them to magazines and/or books that are mailed into the facility from the publisher. You could write them uplifting letters. Urge them to embrace optimistic thinking and focusing on how to re-invent themselves for a successful re-entry.