After you have set up an Inmate profile page, go to your My Account area of the site. Go to where your inmate's name is, there is a menu bar with choices of services. Click on "Letters" and scroll to the bottom. If you are going to write a letter, this is where to do it. When you are ready to select some pictures, click "Browse", it will take you to where your pictures are stored on your device (computer or smartphone). Select the photos you wish to send and then click Upload. Once this is accomplished it will take you to the Pay Now page.
Here is a screenshot of what you should be seeing at the bottom of the box where you write your letter, underneath the "Save Changes" button:
https://www.inmateaid.com/ask-the-inmate/how-can-i-send-you-photos-from-here#answer
Accepted Answer Date Created: March 06,2015