We estimate that it takes 2-3 business days to
make it to the jail. Once there, the staff opens and reads each piece
of mail and inspects it for contraband. Once they decide the mail is
fit to be handed out at mail call, your inmate will receive it. Any delay that
occurs at the facility is out of our control. We make no guarantees as to how
long it will take as there are thousands of facilities and none of them do
things the same way. Please be patient, if the ID number and facility are
correct we are 100% reliable. Mail call is Monday - Friday in most
places.
We only know there is an issue
is when mail is returned. Please be patient, the
delays that occur inside a prison are unexplained. The only way you will know if they received it is when they
respond, unless the letter is returned to us - in that event we will
investigate the reason and notify you of your options.
https://www.inmateaid.com/ask-the-inmate/how-would-i-know-if-inmate-received-my-letter#answer
Accepted Answer Date Created: August 15,2015