On this website do the inmate have to make an account ??? How will they know I wrote them a letter?

Inmates do not make an account on InmateAid, they do not have access to the Internet. This site is for you to help them while they are in. Some of the services we offer here are not easy to find. We think we've made the process more convenient for you. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way. Please be patient, if the ID number and facility are correct we are 100% reliable. Mail call is Monday - Friday in most places. The only way you will know if when he responds, unless the letter is returned to us - in that event we will investigate the reason and notify you of your options.