“Ask the Inmate” is not a direct communication link to a
particular inmate, it is a question and answer forum between you and a former
inmate who knows how things work on the inside. To communicate, you can write
letters or send photos - you will have to go to your My Account area and click
on the Inmate Page and then click "Letters". You will be able to
communicate to them through there.
https://www.inmateaid.com/ask-the-inmate/when-can-i-visited#answer
Accepted Answer Date Created: April 23,2015