Collin County TX Detention Facility

County Jail

Last Updated: March 24, 2025
Address
4300 Community Ave, McKinney, TX 75071
Beds
1600
County
Collin
Phone
972-547-5100
Fax
972-547-5303
Email
sheriffbox@collincountytx.gov
Mailing Address
PO Box 247, Phoenix, MD 21131

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Collin Co Jail is for County Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Inmate Calling Solutions (ICSolutions), to see their rates and best-calling plans for your inmate to call you.

If you are seeking to send your inmate money for commissary, one recommended for this facility is TouchPay There is a fee for sending money, see their rates and limitations.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Collin County TX Detention Facility

You can support your loved ones at Collin Co Jail on InmateAid, if you have any immediate questions contact the facility directly at 972-547-5100.

When someone you care about gets locked up, it's tough to figure out all the ins and outs of jail life. From sending mail to visiting, there are a lot of things to sort out. And getting info about the arrest? Not always easy. That's where this webpage comes in handy. It's here to help you get a handle on how things work here so that you can stay connected and support your loved one behind bars.

The Collin Co Jail is a detention center located at 4300 Community Ave McKinney, TX which is operated locally by the Collin County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Collin County accepts inmates from surrounding towns, McKinney Police Department, and the US Marshal's Service.

New detainees arrive at the jail regularly, with some being released on bail, placed under pretrial services caseloads, supervised by probation agencies, or released on recognizance with a court appearance agreement. Those who are not released await their court appearances at the jail, receiving accommodations including bedding and meals.

You can see all the arrest records for Texas here.

Collin County constructed a "direct supervision" facility using a podular design for inmate housing to create a secure and humane environment for both staff and inmates. This structure, along with the direct supervision philosophy, emphasizes inmate supervision rather than control through intermittent surveillance and security barriers. Given that detention employees spend more time in the facility than inmates, the design prioritizes a safe and normal working environment to promote morale, motivation, and efficiency, and minimize staff turnover. The Detention Bureau, a division of the Sheriff's Office, operates under the sheriff's jurisdiction but is physically separated from the sheriff's administrative area.

The detention lobby features two public waiting areas to separate inmate visitors from administrative visitors. The lobby also includes public information, visitor processing, storage lockers, restrooms, water fountains, and telephones, with controlled visitor access via security zones.

Staff services and training areas are dispersed throughout the building, including indoor and outdoor dining areas, a short-order grill, vending area, locker rooms, and facilities for classroom instruction, briefings, and physical training. Security is maintained 24/7 through a master control station equipped with state-of-the-art electronic monitoring systems for all access points, fire and smoke detection, and mechanical and emergency power systems. Additional control stations monitor individual pod activities at each cluster level housing area.

Inmates first encounter the detention facility during the booking process in the processing area, where they are introduced to the direct supervision philosophy. They remain in an open waiting area until the booking process is completed unless their behavior requires traditional confinement. The processing area is designed for efficient coordination with separate zones for admissions, transfers, and releases. Adjacent to the processing area is the property, bond, and release areas, accessible via the public corridor for posting bonds, paying fines, or retrieving personal property.

Accurate inmate classification is crucial to the direct supervision management philosophy. The classification process evaluates the inmate's criminal history, physical, mental, and social conditions to determine the appropriate housing unit assignment. New inmates are temporarily placed in a classification housing unit until evaluation is complete. They participate in an orientation program to learn about the direct supervision philosophy, facility rules, regulations, services, and programs.

The facility's design includes an arraignment area to conduct in-house arraignments, enhancing security, reducing transportation time and costs, and accommodating judges during non-business hours. Future installation of video arraignment equipment is planned.

The Detention Response Team (D.R.T.) is trained to handle high-risk situations such as barricaded inmates, hostage situations, and high-profile inmate transport. The facility also provides basic health, nutrition, hygiene, and sanitation services. Medical exam rooms are located in the processing area, infirmary, and each cluster, with in-house basic clinical and dental services.

The jail offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Alternatively, setting up an account through a third-party phone company may entail high fees per minute of usage. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

Books and magazines ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. The Jail enforces this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

Meals are prepared on-site by inmate workers under kitchen staff supervision and delivered to housing units. The laundry service area, designed for maximum capacity, includes commercial-grade equipment and storage for linens and inmate clothing. Other service areas include a commissary, barbering areas, and a mail room.

To promote system efficiency and fiscal responsibility, the facility offers self-improvement and educational opportunities to reduce recidivism and comply with state regulations. Volunteers conduct activities such as G.E.D. courses, adult basic education, literacy programs, drug rehabilitation, religious services, library services, visitation, and recreation. An inmate worker program supports task completion, including meal preparation, trash collection, and housekeeping, contingent upon positive, responsible behavior.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in Texas. This allows you to view the current list of inmates housed at Collin County TX Detention Facility.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

Inmate Visitation - All visitors must arrive 20 minutes before the scheduled visitation time. All visits are 25 minutes. Five additional minutes are added for walking time to Cluster. Visitation Schedule (PDF)

Visitation Rules

  1. Please note that visitation times are subject to change without notice.
  2. All visitors must be signed up to visit 20 minutes before visitation begins. Late visitors will not be permitted to go to visitation.
  3. Visitors will not be authorized to sign up more than one hour before visitation.
  4. All visitors are required to present valid identification displaying their photograph (for example: a current Driver's License or Texas State Department of Public Safety Identification Card) to be issued a visitor's pass.
  5. Visitors must appear on the inmate's visitation list to visit.
  6. Only one adult visitor per inmate will be allowed each visitation day. Children will be allowed to visit on a space-available basis. Children 16 years of age and younger will be allowed to visit only if they are a child of the inmate or visitor. This requirement would not apply to any individual who is legally married to an inmate.
  7. Cash must be deposited at the kiosk for the inmate commissary. Bonds will not accept cash for commissary funds. The Bonds Office will only accept cash for bonding purposes.
  8. The jail will not accept messages for inmates nor can inmates receive incoming calls.
  9. All mail must go through the Postmaster. Front Desk personnel are not allowed to accept mail of any kind.
  10. Visitors must follow all visitation rules and be completely and properly dressed. Persons wearing mini-skirts, sleeveless tops, or transparent or provocative clothing will not be permitted to enter the facility. Shorts must be no shorter than 5 inches above the knee.
  11. No items are allowed to be taken back into the visitation area; this includes but is not limited to (purses, backpacks, cameras, cell phones, etc.)
  12. The Sheriff's Office reserves the right to deny any visit when there is reason to believe that the visit is not in the best interest of the safety and security of the facility.

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Frequently Asked Questions

Collin County TX Detention Facility - 25 FAQs

  1. How can I find out if someone is in jail at Collin County TX Detention Facility?
    To determine if someone is currently incarcerated at Collin County TX Detention Facility, start by checking the facility’s online inmate search database, which is typically updated with recent booking information. If your search does not yield results, try using VINELink, a nationwide inmate locator that provides custody status for individuals in participating correctional facilities. If online searches are unsuccessful, calling Collin County TX Detention Facility directly and providing the individual’s full name and date of birth is another reliable way to confirm their custody status. If all else fails, you can use the Arrest Record Finder for a small fee, which can provide broader search results across multiple jurisdictions. 

  2. What are the visitation hours at Collin County TX Detention Facility?
    Visitation schedules vary by facility and housing unit. Some jails offer in-person visits on specific days, while others have transitioned to video visitation. Always check with the jail in advance, as visits may require scheduling and approval.

  3. How do I send money to an inmate at Collin County TX Detention Facility?
    Inmates can receive funds through various methods, including online deposits via jail-approved services, kiosks at the facility, or by mailing a money order. Some jails require funds to be added by specific family members or approved contacts.

  4. Can I call an inmate at Collin Co Jail?
    Inmates cannot receive incoming phone calls, but they may initiate collect calls or use a prepaid account provided by the jail’s phone service provider. Calls are generally recorded and monitored, and inmates must adhere to time limits. Communication gets costly, you might qualify for discounts on inmate calls if your inmate is calling you a lot.

  5. What items can I send to an inmate at Collin Co Jail?
    Approved items typically include letters, legal documents, and photographs. Some jails also permit care packages from authorized third-party vendors. Items such as greeting cards with glitter, stickers, or Polaroid photos may be prohibited.

  6. Are books and magazines allowed at Collin Co Jail?
    Yes, inmates can receive books and magazines directly from approved vendors such as Amazon or InmateAid. Hardcover books and explicit content are typically prohibited to maintain facility security. Some jails also have restrictions on the number of reading materials an inmate can possess at one time.

  7. What is the mailing address for inmates here?
    Each facility has a designated mailing address for inmate correspondence. It is important to include the inmate's full name, booking number (if applicable), and facility-approved format to ensure proper delivery. Mail containing contraband, including staples or stickers, may be rejected.

  8. What is the process for bonding someone out of Collin County TX Detention Facility?
    Bail or bond amounts can be paid at the facility’s designated payment location, online, or through a licensed bail bondsman. Some jails accept cash, cashier’s checks, or credit card payments, while others require payments to be made at a county clerk’s office.

  9. How do I deposit funds into an inmate’s commissary account at Collin Co Jail?
    Commissary funds allow inmates to purchase personal hygiene products, snacks, and other approved items. Deposits can be made online, at facility kiosks, or through phone services. Some facilities limit the amount that can be added per week.

  10. What clothing and personal items can an inmate have at Collin Co Jail?
    Inmates are generally issued standard jail clothing. Personal items are often restricted, and necessary hygiene products must be purchased through commissary unless the inmate is deemed indigent. Some jails allow inmates to have religious items, such as prayer beads or a Bible.

  11. How long do inmates stay at Collin County TX Detention Facility before being transferred?
    The length of stay varies based on the nature of their charges, sentencing, and case status. Some inmates serve their full sentences in county jail, while others may be transferred to a state or federal facility after sentencing.

  12. Can an inmate at Collin Co Jail receive visits from children?
    Most jails allow minors to visit inmates but require them to be accompanied by a legal guardian. Some facilities impose restrictions based on the nature of the inmate's charges or have specific visitation hours for families with children.

  13. How can I schedule a visit with an inmate at Collin Co Jail?
    Many jails require visitation to be scheduled in advance through an online portal or by phone. Some facilities operate on a first-come, first-served basis, while others enforce strict scheduling rules and background checks for visitors.

  14. What happens if an inmate gets sick or needs medical care at Collin Co Jail?
    Jails provide basic medical care, and inmates can request medical attention as needed. Emergency cases are treated immediately, while routine care is provided through medical staff. Some jails charge small medical co-pays deducted from an inmate’s commissary funds.

  15. Can inmates work while incarcerated here?
    Some inmates qualify for work programs within the facility, such as kitchen duty, janitorial work, or laundry services. In some counties, low-risk inmates may participate in work-release programs that allow them to work in the community and return to jail afterward.

  16. How can I find court dates and case information for an inmate at Collin Co Jail?
    Court dates and case details can usually be found through the county court website, public records, or by contacting the court clerk. Inmates are typically transported to court on scheduled hearing dates.

  17. What are the rules for inmate phone calls at Collin Co Jail?
    Inmate phone calls are monitored and recorded for security purposes. Calls must be made through facility-approved phone services, and any attempt to arrange three-way calls or circumvent restrictions may result in loss of phone privileges.

  18. Can an inmate be released early from Collin Co Jail?
    Early release may be granted through good behavior, completion of rehabilitative programs, or at the discretion of the court. In some cases, inmates may qualify for electronic monitoring or house arrest programs.

  19. What types of rehabilitation programs are available at here?
    Many county jails offer educational programs, GED classes, substance abuse treatment, and vocational training to help inmates reintegrate into society after release.

  20. What are the consequences of bringing contraband into the jail?
    Introducing contraband, such as drugs, weapons, or cell phones, is a criminal offense and can lead to legal charges, visitation bans, or enhanced security measures within the jail.

  21. Are there special accommodations for disabled inmates at Collin County TX Detention Facility?
    Yes, jails are required to comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations, including wheelchair accessibility, sign language interpreters, and medical care.

  22. How do I report an issue or concern about an inmate at Collin County TX Detention Facility?
    Family members and advocates can report concerns to jail administration, a prisoner rights organization, or a legal representative. Some jails have grievance procedures inmates can follow if they experience mistreatment.

  23. Can an inmate at Collin Co Jail receive religious services or counseling?
    Yes, most jails provide chaplain services, religious counseling, and access to faith-based programs. Some facilities have multi-denominational services or allow clergy members to visit inmates upon request.

  24. What are the disciplinary procedures at Collin Co Jail?
    Inmates who violate jail rules may face disciplinary actions such as loss of privileges, placement in solitary confinement, or additional charges. Disciplinary hearings are typically conducted before penalties are imposed.

  25. How do I obtain an inmate’s release records from Collin County TX Detention Facility?
    Release records may be available through the facility’s records department, the sheriff’s office, or the county clerk. Requests may require an application and a processing fee.

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