MASS DC - Pondville Correctional Center (PCC)

State Prison

Last Updated: March 24, 2025
Address
1 Industries Dr, Norfolk, MA 02056
Beds
205
County
Norfolk
Phone
508-660-3924
Fax
508-660-7963
Mailing Address
PO Box 146, Norfolk, MA 02056

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PCC is for State Prison offenders sentenced anywhere from one year to life by the State Court in the county where the charges were filed

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for State - minimum facility.

The phone carrier is Securus Tech®, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of MASS DC - Pondville Correctional Center (PCC)

You can support your loved ones at PCC on InmateAid, if you have any immediate questions contact the facility directly at 508-660-3924.

Located at 1 Industries Dr in Norfolk, MA, PCC carefully assigns inmates based on their custody level, considering factors like criminal history. PCC offers diverse educational and vocational programs aimed at equipping offenders for successful reintegration into society and reducing recidivism. Through these initiatives, inmates gain skills and confidence, fostering personal growth and resilience.

When someone you care about ends up in a state prison, it can be tough to navigate the ins and outs of the system. From figuring out how to stay in touch to understanding what you can do to make their time easier, it can feel overwhelming. That's where this webpage comes in handy. It's here to help you get the lowdown on MASS DC - Pondville Correctional Center (PCC) so you can stay connected and support your loved one during their time inside.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

PCC is a facility dedicated to the rehabilitation and reintegration of criminally sentenced males, housing approximately 205 inmates, with about 50 in pre-release status. Emphasizing participation in work assignments and educational programs, PCC aims to equip inmates with the skills necessary for successful reentry into society.

The facility operates a work-release program allowing eligible inmates within 18 months of parole or release to work in the community during the day and return to the institution afterward. This initiative helps inmates adjust to employment routines and earn funds for their post-release life. In addition to work opportunities, inmates can pursue education, including GED and adult basic education courses, to enhance their employability.

Security at PCC is maintained through strict accountability procedures and regular supervision, despite the absence of walls or fences. The facility prioritizes public safety while offering rehabilitation programs designed to modify inmate behavior positively and prepare them for life beyond incarceration.

PCC's work programs include opportunities for inmates to earn wages ranging from $1.00 to $4.00 per day, contributing to their financial independence and promoting a sense of responsibility. Inmates engage in community reparation projects, collaborating with local agencies and municipalities on various initiatives, such as street cleaning, park maintenance, and school assistance.

Educational programming at PCC focuses on fostering positive behavioral change and preparing inmates for successful reintegration. Offerings include Adult Basic Education, English as a Second Language, GED tutoring, and a Life Skills Computer program, which covers topics like resume writing, job applications, and personal finance.

The facility also provides support programs such as Alcoholics Anonymous, the American Vet Dog program, Basic Computer Skills training, the Beacon Program, Cognitive Skills Workshops, the Count Down to Freedom Program, Leadership & Transformation Thinking, Money Smart, Narcotics Anonymous, and Passion to Profit: Creating Your Own Business. These initiatives aim to address various needs, including substance abuse recovery, emotional intelligence, financial literacy, and entrepreneurship.

PCC is committed to maintaining high standards of professionalism and adherence to national accreditation requirements, ensuring quality care for inmates. Through a combination of work opportunities, educational programs, and support services, PCC endeavors to facilitate successful reintegration and reduce recidivism rates among its inmate population.

Inmate Locator

PCC maintains a database of current inmates and their locations within the system. To locate an inmate, begin by using the DOC locator tool, which requires entering the first three letters of the inmate's first and last name, allowing for variations in spelling.

If unable to locate the desired information through free resources, users may opt to use the Arrest Record Search, which requires payment. While this option incurs a small fee, it provides access to the most up-to-date data available.

Get an Arrest Record immediately.

Visitation Information

For holiday visiting schedules and to verify normal visiting schedules, which are subject to change, please call the facility to verify at the phone number at the top of the page.

Weekday Visiting Hours

Monday:
6:00 pm-9:00 pm

Wednesday - Thursday:
6:00 pm-9:00 pm

Weekend Visiting Hours - Units 1-1, 1-2, and 1-3

Sunday:
6:00 pm-9:00 pm

Saturday:
9:00 am-12:00 pm

Weekend Visiting Hours - Units 2-1, 2-2, 2-3, and 2-4

Sunday:
1:00 pm-4:00 pm

Saturday:
6:00 pm-9:00 pm

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Frequently Asked Questions

MASS DC - Pondville Correctional Center (PCC) – FAQs

  1. What is a state prison?
      A state prison is a correctional facility operated by the Massachusetts Department of Corrections, housing individuals convicted of state crimes. Inmates typically serve sentences longer than one year. State prisons have different security levels and provide rehabilitation, education, and work programs.

  2. How do state prisons differ from federal prisons?
      State prisons hold offenders convicted of crimes under state laws, while federal prisons house those convicted of federal offenses. State prisons are managed by state DOCs and vary in policies, security levels, and resources. Federal prisons, run by the Bureau of Prisons (BOP), often have more structured programs and uniform policies nationwide.

  3. What are the different security levels in state prisons?
      State prisons are classified as minimum, medium, or maximum security, based on inmate risk assessments. Minimum-security facilities house non-violent offenders with lower risks. Medium-security prisons have higher security protocols and structured daily routines. Maximum-security prisons, or supermax facilities, house the most dangerous offenders with strict confinement measures.

  4. How are inmates classified in state prisons?
      Classification is based on criminal history, sentence length, behavior, and medical or mental health needs. The DOC assesses inmates upon intake to determine their housing assignment, work eligibility, and rehabilitative program access. Inmates may be reclassified based on behavior or security concerns.

  5. What types of programs are offered in state prisons?
      State prisons offer GED courses, vocational training, substance abuse counseling, mental health treatment, religious programs, and work release opportunities. Many prisons collaborate with colleges and trade schools to provide certificates in fields such as welding, plumbing, and computer technology.

  6. Can inmates earn early release from state prisons?
      Some inmates qualify for parole, good behavior credits, or sentence reduction programs. State laws determine eligibility based on offense type, institutional behavior, and participation in rehabilitation programs. Some states offer compassionate release for elderly or terminally ill inmates.

  7. How do state prisons handle medical care for inmates?
      Inmates receive basic medical, dental, and mental health care inside the facility. For specialized care, they may be transported to hospitals under security escort. State DOCs often contract with private healthcare providers such as Corizon Health, Wellpath, and Centurion Health.

  8. Are state prison inmates allowed to work?
      Yes, inmates can work within the prison (kitchen, janitorial, maintenance) or in prison industries (manufacturing, farming, sewing, furniture-making). Some states allow inmates to participate in work-release programs, where they work outside the prison and return at night. Inmate workers may earn small wages (often $0.10 to $2.00 per hour) depending on the job.

  9. What are the visitation rules for state prisons?
      Visitation varies by facility but generally requires pre-approval of visitors, background checks, dress codes, and scheduled visiting hours. Some prisons allow contact visits (where inmates and visitors can hug or hold hands), while others allow only non-contact visits (separated by glass). Video visitation services are provided by companies like GTL (ViaPath), Securus, and IC Solutions.

  10. Can inmates receive mail and packages?
      Yes, inmates can receive letters, photos, and books, but all mail is screened for contraband. Some state prisons require mail to be sent through third-party processors, which convert letters into digital copies. Packages with clothing or hygiene items must often be ordered through approved vendors like Access Securepak, InmateCanteen, JailCanteeniCareGifts, MyCarePack or Union Supply Group.

  11. How do phone calls work in state prisons?
      Inmates can make outgoing calls to approved numbers through prison phone services, but cannot receive calls. Calls are typically monitored and recorded. Services like GTL (ViaPath), Securus, and IC Solutions provide prepaid accounts for families to deposit funds for calls. Some states offer tablet-based calls with limited messaging services.

  12. What are the disciplinary rules in state prisons?
      Inmates must follow prison regulations regarding behavior, movement, and interactions with staff and other inmates. Infractions like fighting, possession of contraband, or rule violations can result in loss of privileges, solitary confinement, or additional time added to their sentence.

  13. Do state prisons offer religious services?
      Yes, state prisons have chaplains and religious volunteers who provide services for various faiths. Many facilities offer Bible study groups, prayer meetings, and religious dietary accommodations for inmates who follow specific religious beliefs.

  14. How does parole work in state prisons?
      Inmates eligible for parole must appear before a parole board, which reviews their behavior, program participation, and risk to society. If granted parole, inmates serve the remainder of their sentence under supervision in the community, following specific rules such as curfews and employment requirements.

  15. Can inmates transfer between state prisons?
      Yes, inmates may be transferred for medical needs, security risks, disciplinary actions, or administrative reasons. Some may request transfers to be closer to family, but approvals depend on facility capacity and eligibility requirements.

  16. What happens when an inmate finishes their sentence?
      Inmates released from state prison may receive reentry services, such as job training, housing assistance, and substance abuse counseling. Some states require certain inmates to remain under supervision (such as parole or probation) after release.

  17. Are state prisons overcrowded?
      Many states struggle with overcrowding due to high incarceration rates. Solutions include alternative sentencing programs, early release initiatives, and building new facilities to accommodate growing populations.

  18. How can family members send money to an inmate?
      Families can deposit funds into an inmate’s commissary account through services like JPay, ConnectNetwork, or  Access Corrections. Money is used for purchasing snacks, hygiene items, and phone calls. Some states have limits on how much an inmate can receive per month.

  19. Do state prisons offer educational opportunities?
      Yes, many prisons provide GED classes, college courses, and vocational training programs. Some offer Pell Grants for inmates to take college-level courses. Popular vocational programs include auto repair, HVAC, and culinary arts.

  20. Can inmates be placed in protective custody?
      Yes, inmates who are at risk of harm due to gang conflicts, former law enforcement ties, or other safety concerns can be placed in protective custody (PC). These inmates are housed separately from the general population, often with limited movement and privileges for their safety.

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