Norfolk CIty Jail

City Jail

Last Updated: March 17, 2025
Address
811 E City Hall Ave, Norfolk, VA 23510
Beds
1700
County
Norfolk City
Phone
757-664-7589
Fax
757-441-2531

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Norfolk CIty Jail is for City Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for City Jail - medium facility.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Norfolk CIty Jail

You can support your loved ones at Norfolk CIty Jail on InmateAid, if you have any immediate questions contact the facility directly at 757-664-7589.

The Norfolk CIty Jail serves as a low/medium-security city detention center located at 811 E City Hall Ave in Norfolk, VA. Operated locally by the police and sheriff's departments, it houses inmates and detainees awaiting trial or sentencing. Most sentenced inmates have terms of less than two years. The facility also accepts inmates from surrounding towns and occasionally from the US Marshal's Service.

New detainees are regularly admitted to the jail, with some being released on bail or placed under pretrial services caseloads. Others may be supervised by probation agencies or released on recognizance with a court appearance agreement. Those who remain in custody await their court appearances at the facility, receiving accommodations such as bedding and meals.

For access to arrest records in Virginia, you can view them here.

Norfolk Deputies in Corrections play a vital role in maintaining safety and security within the City Jail, ensuring the well-being of both staff and inmates.

The records office diligently manages inmate movements, overseeing check-ins and authorizing releases. Any transportation of inmates is closely coordinated with records personnel to ensure accurate tracking of inmate whereabouts. Additionally, inmate counts are conducted three times daily to maintain accurate records of the jail population.

Upon arrival at the jail, inmates undergo thorough medical testing to detect and prevent the spread of illnesses before they are assigned to a specific cell block. Classification counselors play a crucial role in this process, determining housing assignments based on factors such as criminal charges, prior history, and behavior.

A key component of security within the jail is the Security Threat Unit (STU), which serves as the primary hub for monitoring security risks and gang-related activities. STU gathers information from various sources, including Norfolk Sheriff’s Office staff and external law enforcement agencies, to identify and track potential security threats. Moreover, STU conducts investigations into criminal offenses occurring within the jail, such as drug-related incidents, weapons possession, and serious assaults. Additionally, STU includes specialized Narcotics Detection Dog Teams to enhance security measures within the facility.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in Virginia. This allows you to view the current list of inmates housed at Norfolk CIty Jail.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

On-site video visits are on Tuesday and Thursday from 7 p.m. - 9 p.m. and Saturday and Sunday from 8:00 a.m. - 12 p.m. and 7 p.m. - 9 p.m.)

The Inmate Video Visitation System, utilized by the facility, streamlines the inmate/civilian visitation process and addresses common challenges associated with traditional visitations. This advanced communications technology has significantly reduced wait times while improving privacy and security measures.

Video visits are accessible through various platforms, including facility lobbies, personal computers, and the Visit Now mobile app. This state-of-the-art system enables inmates, friends, family, and loved ones to engage in more personal, extended, and frequent visits. With three available options for video visits, individuals can opt for onsite visits or connect remotely using their personal computer or mobile device.

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Frequently Asked Questions

Norfolk CIty Jail – Frequently Asked Questions

  1. What is Norfolk CIty Jail, and who is held here?
    Norfolk CIty Jail is a City/Municipal Jail that primarily houses individuals arrested by local law enforcement. It holds pretrial detainees, individuals serving short sentences (less than 12 months), and those awaiting transfer to county or state facilities.

  2. How can I find out if someone is in custody at Norfolk CIty Jail?
    To check if someone is detained at Norfolk CIty Jail, use the inmate locator on the website or call 757-664-7589. You may need the person’s full name and date of birth to obtain information.

  3. How long can someone be held at Norfolk CIty Jail?
    Most individuals are held for less than 72 hours before being released, transferred to a county jail, or appearing before a judge. However, those serving short sentences may stay longer, depending on municipal policies.

  4. What happens during the booking process at Norfolk CIty Jail?
    Booking includes fingerprinting, photographing, medical screening, warrant checks, and recording of charges. The individual is then assigned to a holding cell or general population while awaiting further processing.

  5. Can I post bail for someone being held at Norfolk CIty Jail?
    Yes, bail can be posted at Norfolk CIty Jail if the detainee is eligible. Bail payments may be made using cash, credit, or through a bail bondsman. Contact 757-664-7589 for specific bail procedures.

  6. What are the visitation rules at Norfolk CIty Jail?
    Visitation is subject to facility-specific guidelines. Visitors must be pre-approved, provide valid identification, and comply with dress codes. Some city jails allow video visitation through the prison phone provider.

  7. How can I send money to an inmate at Norfolk CIty Jail?
    Funds can be deposited into an inmate’s commissary account via an outside third-party money transfer company like JailATM, InmateCanteen, Western Union money orders, or lobby kiosks. Check their website for deposit instructions and allowable limits.

  8. Can inmates at Norfolk CIty Jail make phone calls?
    Yes, detainees are allowed outgoing calls using their contracted phone carrier. Calls may be collect or prepaid, with time limits enforced. All calls are monitored and recorded.

  9. Can I send mail to an inmate at Norfolk CIty Jail?
    Yes, inmates may receive letters, photographs, and approved reading materials. All mail is screened for contraband. Polaroids, explicit content, and certain materials are prohibited. Try this InmateAid app for sending letters, postcards or selfies to an inmate.

  10. Are attorneys allowed to visit inmates at Norfolk CIty Jail?
    Yes, legal visits are allowed. Attorneys can visit in person during designated hours and must present bar credentials and client information. Legal calls may also be arranged.

  11. What medical care is available at Norfolk CIty Jail?
    Basic medical, mental health and prescription medication services are provided. Inmates needing urgent care may be transported to a hospital for treatment.

  12. Are there work programs or educational services at Norfolk CIty Jail?
    Many city jails focus on short-term detention, so educational or work programs may be limited. Some facilities offer substance abuse counseling, GED prep, or reentry support for eligible inmates.

  13. Can an inmate request a transfer from Norfolk CIty Jail?
    No, inmates cannot request transfers. Transfers are determined by court orders, sentence length, and facility capacity. Some detainees are moved to county jails or state prisons based on their legal status.

  14. What happens when an inmate is released from Norfolk CIty Jail?
    Upon release, individuals may be discharged from the facility, transferred to another institution, or placed under probation supervision. Some detainees must appear in court for pending cases.

  15. Can someone be held at Norfolk CIty Jail for unpaid fines or warrants?
    Yes, individuals with outstanding warrants or unpaid fines may be held until their case is resolved or a bond is posted. Warrant checks are conducted during the booking process.

  16. What happens to personal belongings when someone is booked into Norfolk CIty Jail?
    Personal property is collected, inventoried, and stored during booking. Upon release, individuals receive their belongings unless items are held as evidence.

  17. Can I pick up an inmate’s property if they are transferred from Norfolk CIty Jail?
    Yes, with written authorization from the inmate, a designated individual may retrieve personal property. Contact 757-664-7589 to arrange a pickup.

  18. How can I report concerns about an inmate’s safety at Norfolk CIty Jail?
    Concerns can be reported to the Norfolk CIty Jail administration or the municipal police department overseeing the jail. In serious cases, contact legal representatives or advocacy groups for assistance.

  19. What should I do if I believe someone was wrongfully arrested and is being held at Norfolk CIty Jail?
    Contact a criminal defense attorney immediately. The attorney can request court hearings, review charges, and determine the best legal course of action.

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