NYSDOC - Upstate Correctional Facility

You can support your loved ones at Upstate Correctional Facility on InmateAid, if you have any immediate questions contact the facility directly at 518-483-6997.

Located at 309 Bare Hill Rd in Malone, NY, Upstate Correctional Facility carefully assigns inmates based on their custody level, considering factors like criminal history. Upstate Correctional Facility offers diverse educational and vocational programs aimed at equipping offenders for successful reintegration into society and reducing recidivism. Through these initiatives, inmates gain skills and confidence, fostering personal growth and resilience.

When someone you care about ends up in a state prison, it can be tough to navigate the ins and outs of the system. From figuring out how to stay in touch to understanding what you can do to make their time easier, it can feel overwhelming. That's where this webpage comes in handy. It's here to help you get the lowdown on NYSDOC - Upstate Correctional Facility so you can stay connected and support your loved one during their time inside.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

Upstate Correctional Facility, a maximum security state prison for men in Franklin County, located in the Town of Malone, was the first supermax prison built in New York State. Established in 1998, it was designed to house prisoners with a history of assaultive behavior. The availability of programs for inmates is contingent upon adherence to established rules and demonstrating social conformity, with around 350 corrections officers overseeing approximately 1300 prisoners, aided by over 1000 remote cameras.

Upstate is also a cadre facility, employing inmates to work around the prison grounds, with the Cadre program accommodating around 300 inmates. The remaining 1000 inmates are housed in the Special Housing Unit (SHU), commonly known as "the box."

The prison, standing two stories tall, was initially designed for two prisoners per cell. Prefabricated cells were assembled on-site, with the original plan including 800 security cameras. The cells, measuring 8.5 feet by 14 feet, feature Plexiglas windows and are larger than those in other New York state prisons.