Potter County TX Detention Center

County Jail

Last Updated: March 24, 2025
Address
13100 NE 29th St, Amarillo, TX 79111
Beds
603
County
Potter
Phone
806-335-4100
Fax
806-335-4124
Email
martinbirkenfeld@co.potter.tx.us

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Potter Co Jail is for County Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you.

If you are seeking to send your inmate money for commissary, one recommended for this facility is AccessCorrections There is a fee for sending money, see their rates and limitations.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Potter County TX Detention Center

You can support your loved ones at Potter Co Jail on InmateAid, if you have any immediate questions contact the facility directly at 806-335-4100.

When someone you care about gets locked up, it's tough to figure out all the ins and outs of jail life. From sending mail to visiting, there are a lot of things to sort out. And getting info about the arrest? Not always easy. That's where this webpage comes in handy. It's here to help you get a handle on how things work here so that you can stay connected and support your loved one behind bars.

The Potter Co Jail is a detention center located at 13100 NE 29th St Amarillo, TX which is operated locally by the Potter County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Potter County accepts inmates from surrounding towns, Amarillo Police Department, and the US Marshal's Service.

New detainees arrive at the jail regularly, with some being released on bail, placed under pretrial services caseloads, supervised by probation agencies, or released on recognizance with a court appearance agreement. Those who are not released await their court appearances at the jail, receiving accommodations including bedding and meals.

You can see all the arrest records for Texas here.

The Potter County Detention Center, completed in November 1995, is a substantial facility spanning 125,000 square feet and accommodating 576 beds within its General Population area. Additionally, the center includes a 27-bed infirmary and two designated violent cells, serving a diverse population of inmates. This facility houses individuals awaiting trial, those sentenced to County Corrections, and inmates awaiting transfer to State and Federal Correctional Institutions.

On February 3, 2017, the Potter County Detention Center introduced Inmate Programs, aimed at providing inmates with opportunities for personal development and positive change. These programs include a variety of classes designed to enhance life skills and promote emotional healing. Notable offerings include Life Skills classes, which cover essential topics such as job readiness, parenting, grief and loss, empowerment, and wellness. The center also provides intensive small group programs, such as Houses of Healing, focused on emotional recovery; Seeking Safety, which addresses trauma and substance abuse issues; and Relationships While in Recovery, aimed at teaching skills for building and maintaining healthy relationships. Additionally, the Healing Write program encourages inmates to engage in therapeutic journal writing.

The Sharing Hope program, which operates across 49 states, specifically supports women in recovery from destructive behaviors through the teachings of God's Word. The Potter County Sheriff's Office annually hosts a Chili Fundraiser to support the impactful work of Sharing Hope for incarcerated women.

Furthermore, the facility offers GED classes, having started this initiative on February 15, 2017. Several inmates have taken advantage of this educational opportunity, with two graduates and others nearing completion. Importantly, the program allows individuals to continue their education remotely, providing a seamless transition if they are released.

The transportation section of the Corrections Division plays a crucial role in the operational effectiveness of the Potter County Detention Center. This section comprises one Texas Department of Criminal Justice (TDC) Coordinator and six transportation officers, all trained in specialized techniques for handling security and defensive tactics. These officers are responsible for transporting inmates to various courts, county jails, hospitals, doctors' offices, and other state agencies. They also handle inmate transfers to various TDC facilities and the retrieval of inmates on bench warrants.

To ensure competency and safety, transportation officers undergo annual testing that evaluates their weapons proficiency, obstacle navigation, and physical endurance through a quarter-mile run. Officers seeking to transfer to the transportation section must pass the same qualification tests and an oral review board, maintaining high standards within this critical area of operations.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in Texas. This allows you to view the current list of inmates housed at Potter County TX Detention Center.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

An inmate shall be allowed to have two twenty-minute in-person, non-contact visits per calendar week (a week beginning on Sunday and ending on Saturday). At least one visitation period shall be during the evenings.​​

  • 8:30 AM to 11:30 AM - Monday thru Friday
  • 6:30 PM to 9:30 PM - Monday thru Friday
  • Monday - Inmates with last names beginning with A through D
  • Tuesday - Inmates with last names beginning with E through J
  • Wednesday - Inmates with last names beginning with K through N
  • Thursday - Inmates with the last names beginning with O through R
  • Friday - Inmates with last names beginning with S through Z​

Only two adults or one adult with children, under the age of sixteen, will be allowed to visit at a time. ​People who have been in jail during the last 6 months shall not be allowed to visit.

The following shall be exceptions:

1. The visitor is the inmate's legal spouse, parent, or child and prior authorization has been given by the shift supervisor.

​Special visits will not be allowed except in the case of a confirmed emergency such as a serious illness or death in the immediate family. Special visits involving travel over 150 miles may be reviewed on a case-by-case basis by the supervisor on duty. All special visits require approval from the supervisor on duty. No more than two special visits will be allowed within thirty days and at the discretion of the facility supervisor. The shift supervisor can be reached at 806-335-4100.

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Frequently Asked Questions

Potter County TX Detention Center - 25 FAQs

  1. How can I find out if someone is in jail at Potter County TX Detention Center?
    To determine if someone is currently incarcerated at Potter County TX Detention Center, start by checking the facility’s online inmate search database, which is typically updated with recent booking information. If your search does not yield results, try using VINELink, a nationwide inmate locator that provides custody status for individuals in participating correctional facilities. If online searches are unsuccessful, calling Potter County TX Detention Center directly and providing the individual’s full name and date of birth is another reliable way to confirm their custody status. If all else fails, you can use the Arrest Record Finder for a small fee, which can provide broader search results across multiple jurisdictions. 

  2. What are the visitation hours at Potter County TX Detention Center?
    Visitation schedules vary by facility and housing unit. Some jails offer in-person visits on specific days, while others have transitioned to video visitation. Always check with the jail in advance, as visits may require scheduling and approval.

  3. How do I send money to an inmate at Potter County TX Detention Center?
    Inmates can receive funds through various methods, including online deposits via jail-approved services, kiosks at the facility, or by mailing a money order. Some jails require funds to be added by specific family members or approved contacts.

  4. Can I call an inmate at Potter Co Jail?
    Inmates cannot receive incoming phone calls, but they may initiate collect calls or use a prepaid account provided by the jail’s phone service provider. Calls are generally recorded and monitored, and inmates must adhere to time limits. Communication gets costly, you might qualify for discounts on inmate calls if your inmate is calling you a lot.

  5. What items can I send to an inmate at Potter Co Jail?
    Approved items typically include letters, legal documents, and photographs. Some jails also permit care packages from authorized third-party vendors. Items such as greeting cards with glitter, stickers, or Polaroid photos may be prohibited.

  6. Are books and magazines allowed at Potter Co Jail?
    Yes, inmates can receive books and magazines directly from approved vendors such as Amazon or InmateAid. Hardcover books and explicit content are typically prohibited to maintain facility security. Some jails also have restrictions on the number of reading materials an inmate can possess at one time.

  7. What is the mailing address for inmates here?
    Each facility has a designated mailing address for inmate correspondence. It is important to include the inmate's full name, booking number (if applicable), and facility-approved format to ensure proper delivery. Mail containing contraband, including staples or stickers, may be rejected.

  8. What is the process for bonding someone out of Potter County TX Detention Center?
    Bail or bond amounts can be paid at the facility’s designated payment location, online, or through a licensed bail bondsman. Some jails accept cash, cashier’s checks, or credit card payments, while others require payments to be made at a county clerk’s office.

  9. How do I deposit funds into an inmate’s commissary account at Potter Co Jail?
    Commissary funds allow inmates to purchase personal hygiene products, snacks, and other approved items. Deposits can be made online, at facility kiosks, or through phone services. Some facilities limit the amount that can be added per week.

  10. What clothing and personal items can an inmate have at Potter Co Jail?
    Inmates are generally issued standard jail clothing. Personal items are often restricted, and necessary hygiene products must be purchased through commissary unless the inmate is deemed indigent. Some jails allow inmates to have religious items, such as prayer beads or a Bible.

  11. How long do inmates stay at Potter County TX Detention Center before being transferred?
    The length of stay varies based on the nature of their charges, sentencing, and case status. Some inmates serve their full sentences in county jail, while others may be transferred to a state or federal facility after sentencing.

  12. Can an inmate at Potter Co Jail receive visits from children?
    Most jails allow minors to visit inmates but require them to be accompanied by a legal guardian. Some facilities impose restrictions based on the nature of the inmate's charges or have specific visitation hours for families with children.

  13. How can I schedule a visit with an inmate at Potter Co Jail?
    Many jails require visitation to be scheduled in advance through an online portal or by phone. Some facilities operate on a first-come, first-served basis, while others enforce strict scheduling rules and background checks for visitors.

  14. What happens if an inmate gets sick or needs medical care at Potter Co Jail?
    Jails provide basic medical care, and inmates can request medical attention as needed. Emergency cases are treated immediately, while routine care is provided through medical staff. Some jails charge small medical co-pays deducted from an inmate’s commissary funds.

  15. Can inmates work while incarcerated here?
    Some inmates qualify for work programs within the facility, such as kitchen duty, janitorial work, or laundry services. In some counties, low-risk inmates may participate in work-release programs that allow them to work in the community and return to jail afterward.

  16. How can I find court dates and case information for an inmate at Potter Co Jail?
    Court dates and case details can usually be found through the county court website, public records, or by contacting the court clerk. Inmates are typically transported to court on scheduled hearing dates.

  17. What are the rules for inmate phone calls at Potter Co Jail?
    Inmate phone calls are monitored and recorded for security purposes. Calls must be made through facility-approved phone services, and any attempt to arrange three-way calls or circumvent restrictions may result in loss of phone privileges.

  18. Can an inmate be released early from Potter Co Jail?
    Early release may be granted through good behavior, completion of rehabilitative programs, or at the discretion of the court. In some cases, inmates may qualify for electronic monitoring or house arrest programs.

  19. What types of rehabilitation programs are available at here?
    Many county jails offer educational programs, GED classes, substance abuse treatment, and vocational training to help inmates reintegrate into society after release.

  20. What are the consequences of bringing contraband into the jail?
    Introducing contraband, such as drugs, weapons, or cell phones, is a criminal offense and can lead to legal charges, visitation bans, or enhanced security measures within the jail.

  21. Are there special accommodations for disabled inmates at Potter County TX Detention Center?
    Yes, jails are required to comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations, including wheelchair accessibility, sign language interpreters, and medical care.

  22. How do I report an issue or concern about an inmate at Potter County TX Detention Center?
    Family members and advocates can report concerns to jail administration, a prisoner rights organization, or a legal representative. Some jails have grievance procedures inmates can follow if they experience mistreatment.

  23. Can an inmate at Potter Co Jail receive religious services or counseling?
    Yes, most jails provide chaplain services, religious counseling, and access to faith-based programs. Some facilities have multi-denominational services or allow clergy members to visit inmates upon request.

  24. What are the disciplinary procedures at Potter Co Jail?
    Inmates who violate jail rules may face disciplinary actions such as loss of privileges, placement in solitary confinement, or additional charges. Disciplinary hearings are typically conducted before penalties are imposed.

  25. How do I obtain an inmate’s release records from Potter County TX Detention Center?
    Release records may be available through the facility’s records department, the sheriff’s office, or the county clerk. Requests may require an application and a processing fee.

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