TN DOC - Northwest Correctional Complex (NWCX)

You can support your loved ones at NWCX on InmateAid, if you have any immediate questions contact the facility directly at 731-253-5000.

Located at 960 St Rte 212 in Tiptonville, TN, NWCX carefully assigns inmates based on their custody level, considering factors like criminal history. NWCX offers diverse educational and vocational programs aimed at equipping offenders for successful reintegration into society and reducing recidivism. Through these initiatives, inmates gain skills and confidence, fostering personal growth and resilience.

When someone you care about ends up in a state prison, it can be tough to navigate the ins and outs of the system. From figuring out how to stay in touch to understanding what you can do to make their time easier, it can feel overwhelming. That's where this webpage comes in handy. It's here to help you get the lowdown on TN DOC - Northwest Correctional Complex (NWCX) so you can stay connected and support your loved one during their time inside.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

Northwest Correctional Complex (NWCX) is a mixed custody facility accommodating medium, maximum, and close custody male inmates, with a maximum capacity of 2,438 offenders. Inmates have access to adult basic education courses and opportunities to obtain a high school equivalency. Moreover, select inmates are employed in supportive roles within the prison, including custodial maintenance and food preparation. Many inmates participate in the community service program, contributing labor for tasks like roadway cleaning and landscaping.

Situated in Lake County, NWCX is one of Tennessee's prototypically designed prisons and serves as the primary educational institution within the state's Department of Correction (TN DOC) system. The educational program offered at NWCX encompasses special education services, Adult Basic Education, GED preparation, Title 1, and vocational education programs.

Given the absence of industrial activities at NWCX, the focus has shifted towards education and community service initiatives. Annually, the complex provides over 100,000 hours of community service work to state and local government agencies, as well as non-profit organizations, contributing to the rehabilitation and integration of inmates back into society.

For communication purposes, inmates can purchase telephone credits in "whole" dollar amounts, with a minimum purchase amount of $5.00. These measures aim to facilitate communication with loved ones and maintain connections outside the prison environment.

After processing, inmates are assigned to a housing area based on classification. Compliance with jail rules typically results in a lower classification and more privileges, while rule violations or additional charges lead to a higher classification and fewer privileges. Inmates serving as trustees within the jail undertake various tasks, including cooking, laundry, and commissary management, often receiving minimal compensation or sentence reduction for their services.

The state prison is designed with "pods," featuring a large common area with affixed tables and attached seats, and individual cells typically on two levels. Inmates spend certain times in their cells and other times congregating in the pod for activities like playing cards, games, reading, or watching television. Movement outside the pod, such as trips to the commissary, library, or recreation area, occurs under the constant supervision of unarmed correctional officers.

The prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Alternatively, setting up an account through a third-party phone company may entail high fees per minute of usage. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

Books and magazines ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. The Jail enforces this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.