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WI DOC - Wisconsin Resource Center (WRC)

State Prison

Last Updated: March 24, 2025

Connect with an Inmate

Address

1505 North Dr, Winnebago, WI 54985

County

Winnebago

Phone

920-426-4310

View Official Website

WRC is for State Prison offenders sentenced anywhere from one year to life by the State Court in the county where the charges were filed

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for State - work release facility.

The phone carrier is Inmate Calling Solutions (ICSolutions), to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Looking for an inmate at this facility? Visitation Information, Times and Rules

Satellite View of WI DOC - Wisconsin Resource Center (WRC)

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You can support your loved ones at WRC on InmateAid, if you have any immediate questions contact the facility directly at 920-426-4310.

Located at 1505 North Dr in Winnebago, WI, WRC carefully assigns inmates based on their custody level, considering factors like criminal history. WRC offers diverse educational and vocational programs aimed at equipping offenders for successful reintegration into society and reducing recidivism. Through these initiatives, inmates gain skills and confidence, fostering personal growth and resilience.

When someone you care about ends up in a state prison, it can be tough to navigate the ins and outs of the system. From figuring out how to stay in touch to understanding what you can do to make their time easier, it can feel overwhelming. That's where this webpage comes in handy. It's here to help you get the lowdown on WI DOC - Wisconsin Resource Center (WRC) so you can stay connected and support your loved one during their time inside.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

The Wisconsin Resource Center (WRC) is a pioneering institution overseen by the Department of Health Services, dedicated to developing innovative treatment methods for state prison inmates with specialized mental health needs since its establishment in 1983. Its mission revolves around enhancing public safety, promoting healing, and supporting personal recovery for male inmates, while the Wisconsin Women's Resource Center (WWRC) serves female inmates.

Inmates referred to WRC/WWRC exhibit severe impairments in daily living due to mental health and behavioral issues identified by the Department of Corrections (DOC). These issues include acute mental health symptoms, suicidality, self-injurious behavior, severe trauma, substance use disorders, and challenges in release planning. The treatment programs at WRC/WWRC focus on addressing these key issues and supporting positive change in inmates.

WRC/WWRC employs a unit-based approach, with housing units tailored to different service areas, each serving specific inmate needs. These units range from psychiatric services for acute mental health symptoms to substance use disorder treatment areas and release preparation units. Inmates receive personalized treatment and support to address their mental health needs and prepare for successful reintegration into the community.

Core treatment programs at WRC/WWRC are evidence-based interventions targeting common reasons for inmate referrals, such as coping skills, dialectical behavior therapy, trauma recovery, and illness management. Inmates participate in these programs as part of their individualized treatment plans developed by their treatment teams.

Pre-release planning is an integral part of the inmate lifecycle at WRC/WWRC, focusing on preparing inmates for their return to the community. This includes assisting with housing, employment, and educational opportunities to support their transition.

Overall, WRC/WWRC plays a crucial role in addressing the complex mental health needs of inmates, promoting healing, and facilitating successful reintegration into society through innovative treatment programs and personalized support.

Table of Contents for WRC

Inmate Locator

WRC maintains a database of current inmates and their locations within the system. To locate an inmate, begin by using the DOC locator tool, which requires entering the first three letters of the inmate's first and last name, allowing for variations in spelling.

If unable to locate the desired information through free resources, users may opt to use the Arrest Record Search, which requires payment. While this option incurs a small fee, it provides access to the most up-to-date data available.

Get an Arrest Record immediately.

Visitation Information

WI DOC - Wisconsin Resource Center (WRC)

Family members, friends, and others who provide support to our residents are encouraged to visit.

Visitors must be on the resident's approved visitation list through the completion of a visitor questionnaire generated by the resident.
Visitors must pre-schedule their visits for both in-person and Zoom visit requests.
Residents are allowed one Zoom visit per week, and two in-person visits per week. Only one of the in-person visits can be on the weekend (Saturday or Sunday). The visiting week is defined as Monday through Sunday.

Visiting hours

Mondays and Tuesdays: 30-minute Zoom visits
6:20 p.m. to 6:50 p.m.
7:10 p.m. to 7:40 p.m.
8:00 p.m. to 8:30 p.m.
Wednesdays, Thursdays, and Fridays: 2-hour in-person visits
6:30 p.m. to 8:30 p.m.
Saturdays, Sundays, and holidays: 2-hour in-person visits
8:00 a.m. to 10:00 a.m.
10:15 a.m. to 12:15 p.m.
1:15 p.m. to 3:15 p.m.

In-person visitation will be hosted on holidays. Holidays include New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas, and New Year's Eve. Zoom visitation will not take place on holidays recognized on a Monday or Tuesday.

We can host up to four Zoom visits at one time during the Zoom visitation time slots.

We can host up to eight in-person visits at one time during the in-person visitation time slots. Each resident is permitted six in-person visitors per visit.

Prior to any visit starting, all visitors will be required to show valid identification. Children and minors are able to visit as long as they are on the approved visitation list and have an approved adult present.

How to schedule a visit

Visits are scheduled in the order they are received.

To schedule a Zoom visit or an in-person visit, send the following information to dhswrcvisitation@dhs.wisconsin.gov (or call 920-426-4310, ext. 4182):

Name and DOC number of the person you wish to visit.
Preferred date and time of the visit, within the days and hours listed above.
Any alternative dates/times that work within the days and hours listed above.
Names and dates of birth of all visitors who will be present either on the Zoom call or in-person.

Staff will respond to your message within three business days.

Notes: Staff may cancel visits at any time. Visits also may be canceled if the resident is in disciplinary status or medical quarantine. Zoom visits will be canceled if technology issues prevent a connection from being established. Staff will try for 15 minutes after the scheduled start time to make a connection before canceling the visit. Zoom visits will not be extended past the scheduled time slots if the start of the visit was delayed for any reason, including technology issues.

Visiting rules

Please review the Resident Visitor Information Pamphlet, P-20402 (PDF).
The tone and subject of the conversations must reasonable. One warning will be issued before a visit is terminated due to inappropriate conversations.
Visitors are not permitted to record or photograph visits.
Appropriate visiting room attire is required for visitation. Visitors cannot have any of the following:
- Exposed undergarments
- Clothing with revealing holes, tears, or slits
- Clothing or accessories with obscene or profane writing, images, or pictures
- Gang-related clothing, headwear, shoes, logos, or insignias
- Transparent/translucent (see-through) clothing
Only those scheduled to visit may be on the visitation screen on Zoom. Visits will be terminated if unapproved visitors are present.
Visitation will be terminated immediately if there is any suspicion of illegal activities or inappropriate behavior, including:
- A range of provocative or suggestive behaviors including sexual acts, nudity, or posing
- Drug and alcohol use during the visit
- Showing of objects identified as a threat (firearms, weapons, knives, etc.)
- Inappropriate location of visitor (bar, nightclub, etc.) (Zoom visits)
- Operating a vehicle during the scheduled visit (Zoom visits)

Last revised September 15, 2023

Frequently Asked Questions

WI DOC - Wisconsin Resource Center (WRC) – FAQs

What is a state prison?
A state prison is a correctional facility operated by the Wisconsin Department of Corrections, housing individuals convicted of state crimes. Inmates typically serve sentences longer than one year. State prisons have different security levels and provide rehabilitation, education, and work programs.
How do state prisons differ from federal prisons?
State prisons hold offenders convicted of crimes under state laws, while federal prisons house those convicted of federal offenses. State prisons are managed by state DOCs and vary in policies, security levels, and resources. Federal prisons, run by the Bureau of Prisons (BOP), often have more structured programs and uniform policies nationwide.
What are the different security levels in state prisons?
State prisons are classified as minimum, medium, or maximum security, based on inmate risk assessments. Minimum-security facilities house non-violent offenders with lower risks. Medium-security prisons have higher security protocols and structured daily routines. Maximum-security prisons, or supermax facilities, house the most dangerous offenders with strict confinement measures.
How are inmates classified in state prisons?
Classification is based on criminal history, sentence length, behavior, and medical or mental health needs. The DOC assesses inmates upon intake to determine their housing assignment, work eligibility, and rehabilitative program access. Inmates may be reclassified based on behavior or security concerns.
What types of programs are offered in state prisons?
State prisons offer GED courses, vocational training, substance abuse counseling, mental health treatment, religious programs, and work release opportunities. Many prisons collaborate with colleges and trade schools to provide certificates in fields such as welding, plumbing, and computer technology.
Can inmates earn early release from state prisons?
Some inmates qualify for parole, good behavior credits, or sentence reduction programs. State laws determine eligibility based on offense type, institutional behavior, and participation in rehabilitation programs. Some states offer compassionate release for elderly or terminally ill inmates.
How do state prisons handle medical care for inmates?
Inmates receive basic medical, dental, and mental health care inside the facility. For specialized care, they may be transported to hospitals under security escort. State DOCs often contract with private healthcare providers such as Corizon Health, Wellpath, and Centurion Health.
Are state prison inmates allowed to work?
Yes, inmates can work within the prison (kitchen, janitorial, maintenance) or in prison industries (manufacturing, farming, sewing, furniture-making). Some states allow inmates to participate in work-release programs, where they work outside the prison and return at night. Inmate workers may earn small wages (often $0.10 to $2.00 per hour) depending on the job.
What are the visitation rules for state prisons?
Visitation varies by facility but generally requires pre-approval of visitors, background checks, dress codes, and scheduled visiting hours. Some prisons allow contact visits (where inmates and visitors can hug or hold hands), while others allow only non-contact visits (separated by glass). Video visitation services are provided by companies like GTL (ViaPath), Securus, and IC Solutions.
Can inmates receive mail and packages?
Yes, inmates can receive letters, photos, and books, but all mail is screened for contraband. Some state prisons require mail to be sent through third-party processors, which convert letters into digital copies. Packages with clothing or hygiene items must often be ordered through approved vendors like Access Securepak, InmateCanteen, JailCanteen, iCareGifts, MyCarePack or Union Supply Group.
How do phone calls work in state prisons?
Inmates can make outgoing calls to approved numbers through prison phone services, but cannot receive calls. Calls are typically monitored and recorded. Services like GTL (ViaPath), Securus, and IC Solutions provide prepaid accounts for families to deposit funds for calls. Some states offer tablet-based calls with limited messaging services.
What are the disciplinary rules in state prisons?
Inmates must follow prison regulations regarding behavior, movement, and interactions with staff and other inmates. Infractions like fighting, possession of contraband, or rule violations can result in loss of privileges, solitary confinement, or additional time added to their sentence.
Do state prisons offer religious services?
Yes, state prisons have chaplains and religious volunteers who provide services for various faiths. Many facilities offer Bible study groups, prayer meetings, and religious dietary accommodations for inmates who follow specific religious beliefs.
How does parole work in state prisons?
Inmates eligible for parole must appear before a parole board, which reviews their behavior, program participation, and risk to society. If granted parole, inmates serve the remainder of their sentence under supervision in the community, following specific rules such as curfews and employment requirements.
Can inmates transfer between state prisons?
Yes, inmates may be transferred for medical needs, security risks, disciplinary actions, or administrative reasons. Some may request transfers to be closer to family, but approvals depend on facility capacity and eligibility requirements.
What happens when an inmate finishes their sentence?
Inmates released from state prison may receive reentry services, such as job training, housing assistance, and substance abuse counseling. Some states require certain inmates to remain under supervision (such as parole or probation) after release.
Are state prisons overcrowded?
Many states struggle with overcrowding due to high incarceration rates. Solutions include alternative sentencing programs, early release initiatives, and building new facilities to accommodate growing populations.
How can family members send money to an inmate?
Families can deposit funds into an inmate’s commissary account through services like JPay, ConnectNetwork, or Access Corrections. Money is used for purchasing snacks, hygiene items, and phone calls. Some states have limits on how much an inmate can receive per month.
Do state prisons offer educational opportunities?
Yes, many prisons provide GED classes, college courses, and vocational training programs. Some offer Pell Grants for inmates to take college-level courses. Popular vocational programs include auto repair, HVAC, and culinary arts.
Can inmates be placed in protective custody?
Yes, inmates who are at risk of harm due to gang conflicts, former law enforcement ties, or other safety concerns can be placed in protective custody (PC). These inmates are housed separately from the general population, often with limited movement and privileges for their safety.

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