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Bonneville Co Jail Visitation Center

County Jail

Last Updated: November 12,2024


Visitation Hours

The County Jail provides on-site and online visitation options to help inmates maintain contact with family and friends.

On-Site Visitation Hours

  • Monday: 8:30 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 9:00 AM - 3:30 PM
  • Sunday: 9:00 AM - 3:30 PM
  • Holidays - call for available times and reserve yours as these days are the busiest times of the year

Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.

Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.

General Information
Visitation hours and policies are subject to change. Call the facility at 208-529-1315 for updates. For more information and to set up an online visitation account.

General Visitation Information

Bonneville County Jail - Visitation

Onsite and remote video visitation are available. In order to schedule an onsite or remote video visitation, you must have a video visitation account, which requires you to be Telmate Verified. You can create an account at the Telmate Kiosk, which is located in the lobby of the jail, or online at www.gettingout.com.

Once your account is set up you will be scheduling your visits in advance through the Telmate Kiosk or Online. Please try to schedule visits at least 24 hours in advance to give the resident time to accept the visit.

Video Visiting Rules

  • Wearing clothing with messages, holding up signs, displaying nudity, or behaving sexually, is prohibited.

  • Three-way calls are not allowed. You may not talk on a phone while visiting with your friend or loved one.
  • You may assemble multiple friends and family members to take part in a remote video call.
  • Calls can be terminated at any time for inappropriate use.
  • Video Visitation privileges can be suspended.
  • If you are late for your scheduled visit it will affect the length of your visit.
  • You must cancel a scheduled visit 24 hours in advance to receive credit.
  • Remote visitation requires a laptop or PC that must have:
  • Webcam and a Microphone. You may test your camera and microphone at www.testwebcam.com
  • One of the following Internet Browsers: Internet Explorer 7, 8, or 9; Firefox 7, 8, or 9; Safari 4 or 5. Google Chrome is NOT supported.
  • The current version of Adobe Flash. If you are not sure what Adobe Flash version you have, go to http://get.adobe.com/flashplayer/ and update to the most current version for free.
  • High-Speed Internet connection. You should use DSL or cable. Dial-up and satellite are not supported. You may test your connection speed at www.speedtest.net
  • For customer support call Telmate at 1-866-516-0115, option 4

Local Visitation (At the Facility) - You will be conducting your visits over one of the Telmate stations located in the lobby of the facility. All visits must be scheduled in advance through the kiosk or online. You must show up at the facility at the time of the scheduled visit.

The one (1) free 30-minute local visit can be scheduled by the resident of the facility or by family or friends. A visitor may suggest using this free visit, but it must be accepted by the resident before the scheduled visit.

  • The visitor will be conducting their visits over one of the Telemate Stations located in the lobby.
  • All visits must be scheduled in advance through the lobby kiosk or oneline.
  • The visitor must show up at the facility at the scheduled visitation time.
  • Two (2) person limit per booth
  • A parent or legal guardian must accompany children under age 18.
  • Minor children under the age of 12 must be accompanied and continually supervised by a parent or legal guardian.
  • No food or drinks in booths.
  • Personal property must be secured prior to visiting, either
    • Secure personal property in vehicle;
    • Secure personal property in the lobby locker.
  • Visits may be monitored.
  • Visits may be restricted by the Shift Supervisor if:
    • The visitor fails to abide by the visiting rules or comply with the directions of officers;
    • The visitor represents a clear and present danger to the safety or security of the facility;
    • The visitor has a past history of disruptive conduct;
    • The visitor appears to be under the influence;
    • The inmate refuses the visitor;
    • The inmate is under disciplinary sanction.

Special Visits - Special visits may be approved for those persons traveling farther than 60 miles or other extenuating circumstances. The Shift Supervisor or Classification Officer may authorize special visits. Once the special visit is approved you will be required to register through the Telmate system and visit via Telmate onsite.

Notice to all Visitors. - Idaho Code 18-7018 (Injuring Jails) Every person who willfully and intentionally breaks down, pulls down or otherwise destroys or injures any public Jail or other public place of confinement, is punishable by fine not exceeding $10,000.00 and by imprisonment in the State Prison not exceeding 5 years.

Visiting Inmates at Bonneville County Jail

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Idaho Falls ID location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Bonneville Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Bonneville County Jail, located in Idaho Falls, ID, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.