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Iowa State Penitentiary
All reservations, both video and in-person, are scheduled by the Ameelio app
Video Visits are held:
Monday and Friday, each hour from 8:00 am to 4:00 pm for 50 minutes each
Incarcerated individuals in a segregation status do not have contact visits. There are limited video visits available on the weekend. Please check availability through the Ameelio app.
In-Person Visiting:
Saturday and Sunday, two-hour time slots beginning at 8:00 am, 11:00 am to 2:30pm
The number of visits allowed per visiting week are subject to change. Currently incarcerated individuals are limited to one visit per week. The visiting week is Friday through Monday. For questions about the Ameelio app or assistance in troubleshooting, you should contact iowasupport@ameelio.org For questions specifically about your loved one’s visit ISPinfo@iowa.gov or call 319-376-4850
For visiting information, please visit the department's visiting page.
Reminder: Per the Department visitation policy, all visitors upon entrance to the institutions shall be subject to search. Security and contraband control are critical operational requirements, necessitating a search of all visitors by trained correctional staff. Searches may include but are not limited to, a pat down, metal detectors, electronic ion scanners, other electronic devices, or visual searches. If visitors refuse to comply with the Department visitation policy, entrance to the visiting room will be denied.