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MCSO-Estrella Jail Visitation Center

County Jail

Last Updated: June 03,2024

General Facility Information

Facility Address
2939 Durango St, Phoenix, AZ 85009
Phone
602-876-0322
Facility Type
Adult
Security Level
County - medium

Visitation Table of Contents

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Visitation Hours

The County Jail provides on-site and online visitation options to help inmates maintain contact with family and friends.

On-Site Visitation Hours

  • Monday: 8:30 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 9:00 AM - 3:30 PM
  • Sunday: 9:00 AM - 3:30 PM
  • Holidays - call for available times and reserve yours as these days are the busiest times of the year

Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.

Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.

General Information
Visitation hours and policies are subject to change. Call the facility at 602-876-0322 for updates. For more information and to set up an online visitation account.

General Visitation Information

Through ViaPath, Maricopa County Sheriff's Office will be offering both Remote video visitation and Onsite video visitation services for incarcerated friends/family. The Maricopa County Sheriff’s Office requires all visitors to have a ViaPath account to receive a Remote or schedule an Onsite visit.

Getting Started - In order to receive a remote or schedule an Onsite visit, you must first have a validated ViaPath account. For Remote Visits, please create your GettingOut account, or sign in. You must sign up with a valid email address in order to confirm your account and receive updates about your visits.

Remote Visitation

  • All Remote video visits take place through ViaPath’s GettingOut video visitation service and cost $0.25 per minute. These visits are only charged for visit time you use.
  • Only your incarcerated loved one can initiate a video visit with you at any time with the on demand “Visit Now” feature. Friends and family cannot pre-schedule video visits from outside the facility by using “Visit Now” in our system – this type of visit can only be initiated by an inmate.

You can receive video visits from anywhere outside the jail with the GettingOut Visits mobile app for Android or iOS.

Onsite - All onsite video visits are currently suspended.

For Professionals Only - Remote visitation for attorneys, case managers, medical officials, or other professionals whose video visits with an inmate should not be recorded and/or charged, must go to an MCSO Visitation Center, either 4th Avenue Jail or Lower Buckeye Jail, with your State Bar card and a government-issued ID to verify your status as an attorney visitor.