NWCCC Visitation Center

Video Visitation

1. Visitor Approval:
Video visits are not limited to resident’s approved visitor forms. Video visitors cannot include any no contact
individuals (court order, probation order, ect)
2. Visitor Registration:
Each Visitor must register with ICSolutions to participate in a video visitation.
Visitors can call ICSolutions Customer Care at (888) 506-8407, OR online at www.icsolutions.com
3. Visitation Standards:
 Each resident is permitted one Onsite Video Visit per week and unlimited Offsite Video Visits.
 Residents’ visitors are responsible of scheduling a video visit through ICSolutions.
 Visits must be scheduled a minimum of 24 hours before the scheduled video visitation and up to 2 in
advance
4. Visitation Rules:
 Visitors shall be dressed in a manner consistent with the below listed guidelines, or they will not be
permitted for future video visits.
- No see-through, transparent or lightweight clothing. Proper under garments must be worn and
cannot be visible (i.e., bra, slip, underwear, bikini tops).
- No excessive exposure of chest, back, waist, etc.
- Skirts, dresses, and shorts may be no shorter than four inches above the middle of the knee. During
the visit, they must be kept at an appropriate length in a sitting position. Splits in dresses or skirts
may be up to two inches long except for ankle length dresses. The split may not be past the knee
in this case.
- No partial nudity/nudity is permitted.
 Residents must be in dress code according to facility standards.
 Visitors are to not participate in any illegal or violent acts during the video visit.
 Visitors are not to consume or participate in any drugs or alcohol activity during visits.
 At any time if staff judges a visitor or resident’s behavior to be inappropriate the visit may be terminated
immediately and future visits could be suspended.