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Video visitation is now available, but must be scheduled in advance. Video visitation registration and scheduling
NOTICE: If you are experiencing microphone issues with your video visit, your current browser will no longer work for video visits. Please stop using Chrome/Edge/Internet Explorer and follow the instructions below:
1. Download and install Firefox: https://www.mozilla.org/en-US/firefox/download/thanks/
2. Download and install Adobe Flash: https://get.adobe.com/flashplayer/
3. Open Firefox, go to the visitation website for your facility and proceed with your visit as normal
For further assistance, please contact GTL Customer Service at: 855-208-7349
Video Visitation is now offered, but must be pre-scheduled. Video visitation registration and scheduling
Please be advised that visits may be delayed, suspended or cancelled because of security issues and some visitation schedules may be changed due to special activities or Parole Board hearings at certain times on certain days of the week. For example, no visits are held at the Jameson Annex to the Penitentiary on Monday and Wednesday of Parole Board week, usually the third week of each month. However, evening visits are allowed on those days. If you are traveling from out of town, you can call the facility control room to verify the visit schedules.