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Story Co Jail Visitation Center

County Jail

Last Updated: October 29,2024


Visitation Hours

The County Jail provides on-site and online visitation options to help inmates maintain contact with family and friends.

On-Site Visitation Hours

  • Monday: 8:30 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 9:00 AM - 3:30 PM
  • Sunday: 9:00 AM - 3:30 PM
  • Holidays - call for available times and reserve yours as these days are the busiest times of the year

Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.

Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.

General Information
Visitation hours and policies are subject to change. Call the facility at 515-382-7464 for updates. For more information and to set up an online visitation account.

General Visitation Information

Story County Jail Visitation Information

Attorney Visitation: Attorneys may visit inmates between 8:00 a.m. - 11:00 a.m. and 1:00 p.m. - 4:00 p.m., Monday through Friday, excluding county holidays. No appointment is needed for these hours. Requests for attorney visits outside regular hours must be arranged with Jail Administration.

Clergy Visitation: Inmates must submit a request to jail staff with the name of their clergy to arrange a visit. Approved clergy may visit between 8:30 a.m. - 11:00 a.m. and 1:00 p.m. - 4:00 p.m., Monday through Friday, excluding holidays. Identification and credentials are required for entry.

Friend and Family Visitation: Friends and family may connect with inmates via the HomeWAV app remotely or by using on-site video visitation booths at the jail.

  • On-Site Visitation: On-site video booths are available Monday through Friday from 8:30 a.m. - 11:00 a.m. and 1:00 p.m. - 4:00 p.m. Visits must be scheduled at least 24 hours in advance via HomeWAV.com and are free of charge. Each visit lasts 30 minutes, with inmates allowed one on-site visit per week.

  • Remote Visitation: Remote visits are available daily from 8:30 a.m. - 10:00 p.m. Visitors fund these sessions through the HomeWAV app. Once registered, inmates can initiate the video call.

HomeWAV Assistance: For help with HomeWAV, visit HomeWAV.com/Video-Tutorials or call 1-314-764-2872.

Visitation Rules:

  • All visits are recorded and monitored by jail staff.
  • Visitors must provide a valid ID (acceptable forms include Driver’s License, State, Federal, Military ID, or Passport).
  • Both visitors and inmates must wear appropriate, non-revealing clothing.
  • Prohibited behaviors include nudity, three-way calling, and the use of provocative or abusive language.
  • Visitors under protective orders or deemed a threat to jail security will not be approved.
  • Each visit may include one approved adult visitor and up to two minor children.

In-Person Visitation Items: All visitors are subject to search, including mobility devices such as wheelchairs. The following items are prohibited in the visitation area:

  • Strollers, infant carriers, food or drink, reading materials, personal items (e.g., coats, hats, sunglasses, electronic devices), and any item advocating violence, profanity, or containing sexually suggestive content.
  • Lockers are available for personal belongings during visitation.

Consequences for Rule Violations: Failure to comply with visitation rules may lead to immediate visit termination, loss of visitation privileges, disciplinary action, and potential legal consequences.

Visiting Inmates at Story County Jail

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Nevada IA location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Story Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Story County Jail, located in Nevada, IA, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.