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Worcester Co Jail Visitation Center

County Jail

Last Updated: November 05,2024


Visitation Hours

The County Jail provides on-site and online visitation options to help inmates maintain contact with family and friends.

On-Site Visitation Hours

  • Monday: 8:30 AM - 4:00 PM
  • Thursday: 9:00 AM - 4:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 9:00 AM - 3:30 PM
  • Sunday: 9:00 AM - 3:30 PM
  • Holidays - call for available times and reserve yours as these days are the busiest times of the year

Visitors must follow the dress code and behavior guidelines whether they are visiting here or from their computer/smartphone. Violations may result in the termination of the visit.

Online Video Visitation
Online visits can be scheduled in advance, allowing remote connection from home or work. Visitors must set up an account and adhere to dress and behavior guidelines. Visits cost a minimum of $0.25 per minute and are monitored for security.

General Information
Visitation hours and policies are subject to change. Call the facility at 508-854-1800 for updates. For more information and to set up an online visitation account.

General Visitation Information

Inmate visits are on the following Visits Schedule

At the Worcester County Jail & House of Corrections, all visits are governed by strict guidelines to ensure a secure and orderly environment. Inmates are permitted up to three visits per week, with each inmate allowed to list up to seven approved visitors upon arrival. Only individuals on this approved list may visit, and anyone wishing to be added must send a written request to the inmate, who can then update their visitor list.

Each visit allows for up to two visitors per inmate at a time. Upon arrival, visitors must sign in, complete a “Request to Visit Inmate Form,” and present a valid photo ID, such as a driver’s license or passport. Visitors are required to disclose any items, aside from clothing, that they bring into the facility, including personal effects or medications. Metal detectors are in place, and lockers are available for storing personal belongings. Any items not permitted in the facility must be stored in these lockers or left outside.

Certain individuals are prohibited from visiting, including:

  • Anyone who has visited three or more inmates within the past five years.
  • Co-defendants on a felony charge for which the inmate is held.
  • Former inmates (within 10 years of release).
  • Individuals with open criminal cases, those on probation or parole, or under indictment.

Dress Code

The facility enforces a dress code for all visitors, including video visitation participants. Clothing must be appropriate and non-revealing, and the following items are restricted:

  • Tank tops, skirts, or dresses above the knee, and shorts that extend above mid-thigh.
  • Sheer clothing, excessively baggy pants or shorts, pants with excessive pockets, and any military or uniform attire.
  • Clothing featuring obscene, sexual, or gang-related material, as well as all outerwear, including coats and hooded clothing.
  • Face and head coverings (unless for religious or medical purposes, subject to search).

Only wedding bands and medical alert bracelets are permitted as jewelry. Visitors with infants may bring only essential items, such as a clear plastic bottle, one diaper, and a pacifier.

Exceptions

Special exceptions to the dress code may be granted by the Senior Shift Officer (SSO) under certain circumstances, with documentation forwarded to the Assistant Deputy Superintendent of Special Services. Attorneys may receive dress code exceptions as needed.

Visitors are reminded that any disruptive behavior or rule violations may result in the termination of the visit. For additional questions or clarification, visitors may contact the facility.

Video Visitation

The County Jail & House of Corrections offers video visitation for friends and family, subject to strict guidelines to maintain security and order. Participation in video visits is a privilege, and all participants are expected to conduct themselves appropriately throughout each session. Only those on the inmate's pre-approved visitor list are permitted to schedule and participate in video visits. Furthermore, only the designated visitor should appear on camera; any other person present on screen is considered a violation and may result in immediate termination of the visit, with both the inmate and visitor facing a suspension from future video visitation privileges and a disciplinary report issued.

The facility reserves the right to deny, cancel, or terminate video sessions at any point based on any misconduct by either the inmate or visitor. Additionally, the institution may restrict future access to video visitation for any rule violations. All video sessions are recorded and monitored by Worcester County Sheriff’s Office personnel, and by using the system, participants consent to this monitoring.

Prohibited behaviors during video visits include nudity, sexual conduct, the display of weapons or drugs, and wearing tight-fitting or provocative clothing. Any illegal activity observed will be reported to local law enforcement. Visitors are strictly prohibited from recording or photographing the inmate during the video session. These rules ensure that video visits remain respectful and within facility standards, supporting a secure environment for all involved.

Visiting Inmates at Worcester County MA Jail & House of Correction

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this West Boylston MA location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Worcester Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Worcester County MA Jail & House of Correction, located in West Boylston, MA, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.