does this really help people

of course. why would you think the services offered wouldn't be helpful. most people dont know how to navigate through the various ways around the prison/jail "thing". most would have to seek out how to help an inmate in need. we can't make it better, just easier and super-convenient. you can get a coupon for almost anything on here to try if for free or a deep discount in some cases. if you have smomething specific you are concerned about, please let us know