The discount plan applies exclusively to one designated phone number. If additional numbers are needed, they can be added at a significantly reduced rate compared to the first line.

No, we do not provide a way to deliver the new number directly to your inmate. You may send a postcard with the updated number or contact the facility to inquire if staff can assist in passing the information to your inmate.

Inmates are informed about the availability of phone minutes or funds for calls through several mechanisms, depending on the facility and the phone service provider used. The methods commonly include: Automated System Notifications: Many inmate phone systems, such as those provided by GTL, Securus, or Telmate, inform inmates about their account balance when they attempt to place a call. If funds are available, the system allows the call to proceed. If not, the system notifies the inmate

To obtain a phone number through InmateAid, enabling an inmate to call you at reduced rates, follow these steps: Sign Up for InmateAid's Discount Phone Service: Visit the InmateAid Discount Calls page. Select the state and facility where your loved one is incarcerated. Enter your current phone number, which will be linked to the new number. Choose a suitable plan and complete the payment process to finalize your subscription. Receive Your New

When an inmate is transferred to the Nebraska Department of Correctional Services (NDCS) Reception and Treatment Center (RTC), there is typically a process that must be completed before they can begin making phone calls or accessing a tablet. Here's an overview of what you can expect: 1. Initial Intake and Assessment Period: Intake Process: Upon arrival at the NDCS Reception and Treatment Center, inmates undergo an intake and assessment process, which can take anywhere from a few

Inmates are typically informed of added funds to their phone accounts through several methods: Automated Notifications: Some facilities use automated voicemail systems to alert inmates when a deposit is made. For instance, services like GettingOut send an automated voicemail to the inmate each time funds are deposited. Account Balance Checks: Inmates often have access to kiosks or tablets to monitor their account balances. By regularly checking, they can see any new deposits reflected in their

To obtain a new phone number from InmateAid, follow these steps: Sign Up for InmateAid's Discount Phone Service: Visit the InmateAid Discount Calls page. Select the facility where your loved one is incarcerated. Enter your current phone number, which will be linked to the new number. Complete the payment process to finalize your subscription. Receive Your New Number: After payment, InmateAid will email you and text you the new phone

To add funds to an inmate's phone account at Verner Supermax, you can use the ConnectNetwork service provided by GTL. Here's how: Create a ConnectNetwork Account: Visit ConnectNetwork's website. Click on "Create Account" and provide the necessary personal information. During setup, select Verner Supermax as the facility and add the inmate by their ID number. Choose a Deposit Method: AdvancePay®: This prepaid collect calling service allows the inmate to call

Yes, you should have a Securus account set up before paying for discounted phone services through InmateAid. Here's why this is important and how the process works: Why You Need a Securus Account First: Primary Phone Service Provider: Securus is the official phone service provider for many correctional facilities. Having a Securus account allows your inmate to connect with you through their system, which is mandatory for making calls. Connecting InmateAid Services: InmateAid offers discounted phone services

There could be several reasons why an inmate hasn't called in over a week. Here are some of the most common possibilities: 1. Facility Lockdown or Restriction: Lockdown: The facility may be under lockdown due to a security incident, investigation, or other emergency. During a lockdown, inmates are often restricted from making phone calls. Disciplinary Actions: If the inmate has violated facility rules or been involved in an incident, they might be placed on disciplinary restrictions, which