Yes, you should have a Securus account set up before paying for discounted phone services through InmateAid. Here's why this is important and how the process works: Why You Need a Securus Account First: Primary Phone Service Provider: Securus is the official phone service provider for many correctional facilities. Having a Securus account allows your inmate to connect with you through their system, which is mandatory for making calls. Connecting InmateAid Services: InmateAid offers discounted phone services

There could be several reasons why an inmate hasn't called in over a week. Here are some of the most common possibilities: 1. Facility Lockdown or Restriction: Lockdown: The facility may be under lockdown due to a security incident, investigation, or other emergency. During a lockdown, inmates are often restricted from making phone calls. Disciplinary Actions: If the inmate has violated facility rules or been involved in an incident, they might be placed on disciplinary restrictions, which

This service works with SmartInmate by using a rate comparison algorithm that analyzes various phone number options to find the best per-minute rate for the customer. The SmartInmate Rate Calculator helps identify numbers that can lower call costs significantly. While switching to a different number usually results in reduced rates, there are instances where no savings are available. In such cases, a refund is provided to ensure customer satisfaction.

The time it takes for a new inmate to gain access to the phone at the Emanuel Probation Detention Center (PDC) in Georgia can vary based on several factors, including the facility's intake procedures, the inmate's classification, and the facility's rules. Here’s a general overview of what to expect: 1. Initial Intake and Orientation Period: Processing Time: When inmates first arrive at Emanuel PDC, they go through an intake and orientation process, which involves assessments, medical evaluations,

When you deposit money into an inmate's account to enable them to make phone calls, the inmate will typically be informed in one of the following ways: 1. Notification via Inmate Account System: Account Balance Updates: In most correctional facilities, inmates have access to kiosks or tablets where they can check their commissary or phone account balance. When you deposit funds, the balance will reflect the updated amount, and your loved one will be able to see

usually a postcard letting them know your number and the times for them to call you

It can be difficult when distance prevents regular contact with a loved one who is incarcerated. Unfortunately, most facilities do not allow inmates to make free calls, and direct calls from loved ones to inmates are typically not permitted. However, you can try contacting the facility’s case manager or counselor and explain your situation. They may be able to relay a message to your husband or confirm that he is okay. Additionally, you can write him a letter, which is

Within the first week of completed orientation 

yes

we can change the forward-to number. please let us know the details and we will make the change immediately... SEND INQUIRY TO: aid@inmateaid.com