Reviewed on: December 10,2024

How to get my new number?

Asked: May 30, 2024
Author: Yolanda
Ask the inmate answer
1

To obtain a new phone number from InmateAid, follow these steps:

  1. Sign Up for InmateAid's Discount Phone Service:

    • Visit the InmateAid Discount Calls page.
    • Select the facility where your loved one is incarcerated.
    • Enter your current phone number, which will be linked to the new number.
    • Complete the payment process to finalize your subscription.
  2. Receive Your New Number:

    • After payment, InmateAid will email you and text you the new phone number, typically within moments of receiving your receipt.
  3. Inform Your Inmate:

    • It's crucial to notify your incarcerated loved one of this new number, as they need to add it to their approved contact list.
    • You can inform them by:
      • Sending a letter with the new number.
      • Communicating the number during an in-person visit.
      • Using InmateAid's letter-writing service to send the information.
  4. Set Up an Account with the Prison's Phone Service Provider:

    • Determine the phone service provider for the facility (e.g., Securus, GTL).
    • Register the new number with the provider and fund the account to enable your inmate to make calls to you.

Additional Considerations:

  • Facility Policies: Be aware that some facilities may have specific rules regarding approved contact numbers.
  • Account Setup: Ensure all necessary steps are completed with the prison's phone service provider to facilitate seamless communication.

By following these steps, you can effectively set up a new phone number through InmateAid, allowing for more affordable communication with your incarcerated loved one.

https://www.inmateaid.com/ask-the-inmate/how-to-get-my-new-number#answer
Accepted Answer Date Created: May 31,2024

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