How does this work?

The phone service at the particular correctional facility is set up through bid process. Whichever company has the contract for all inmate outbound calling and to tape record the calls. Therefore, you have to use them to receive calls. The choice is whether you pay then for a long distance call (to your number) or a local call (to the number we provide). Here is how it works... We get you a local line matching the rate center of town where the institution is located.Your inmate dials this local number and it will ring on your current phone. You will need to register the local number with the phone company (just like you would your long distance number without our service) who will charge you only for the local call. If your inmate can buy calling cards from the commissary, you will not need to go online and set this up, they can dial the local number direct with the card. InmateAid takes care of the long distance portion of the call. *In the case of Securus being the prison phone company, there are instances where the local line is by a large margin more expensive than out-of-state long distance calls.   In general, their price for a long distance call ranges from $5-15 per call. With the local number, they usually charge about $1.65 per call - flat rate. The difference in two call prices is why people use the service. SEND US YOUR NUMBER AND THE FACILITY NAME - WE WILL GIVE YOU AN HONEST ESTIMATE BEFORE YOU SIGN-UP