It really depends on the facility, they all have a separate set of rules. Inmates get a handbook when they are first processed which has all of the rules and regulations. The telephone privileges are in this handbook. If you would like us to try and find out what the particular rules are in your inmate's situation please let us know where they are incarcerated.
https://www.inmateaid.com/ask-the-inmate/are-inmates-allowed-to-change-there-call-list-before-six-months-in-order-to-add-a-new-number#answer
Accepted Answer Date Created: January 26,2014