The new phone number you've received from InmateAid.com must be relayed to your inmate by you. There are a few ways to accomplish this. You can call the facility and ask one of the staff members, the counselor or case manager if they will give the new number to your inmate. This does not work all of time. You can use once last "expensive call" to convey the number, you can see them in visitation or send a letter. If you want to send a letter, let us know as we will give you a coupon code which will pay for the cost of the letter.
https://www.inmateaid.com/ask-the-inmate/how-long-does-it-take-for-them-to-send-my-daughter-the-phone-number-for#answer
Accepted Answer Date Created: April 10,2016