When we deliver the new line to you via email within one hour from the time you sign up, and it is ready to go. You are to give the local line we provisioned to your inmate to make their outbound calls with. It will ring to your phone without interfering with your current service. The prison phone carriers maintain a monopoly on outbound calling with only one variance to saving money, the price difference for a local call versus a long distance call.
You have to use their carrier, your choice is to do so with your number or a number we get for you that will save several dollars per call.
https://www.inmateaid.com/ask-the-inmate/how-soon-after-i-sign-up-and-put-minutes-on-a-inmates-phone-through-the-inmateaid-discount-phone-service-how-soon-will-they-be-able-to-use-the-phone-and-how-does-it-actually-work-thank-you#answer
Accepted Answer Date Created: February 19,2015