i was on the phone with my husband at a federal prison and an automated voice said violation. we were talking as normal. what can that mean?

The system has a keyword checker much like a search engine. If it hears one of those words, it'll cause a violation. If there is a third voice on the line, it'll trigger a violation. There are also live correction officers listening in real time (not always, just spot checking from time-to-time), the inmate may not have any conversation about "business dealings", so if the guard hears talk of money or business directions that could trigger a violation. One thing is FOR SURE, your inmate can go to his counselor and ask the reason. In the BOP (federal), they will give it to you direct, they do not play around and follow very strict guidelines - including "informing the reason for a violation".

BTW, if you are not local to the federal prison - we can get you a local number for $8.95 per month, no other fees, just month-to-month for as long as you'd need it. It's the only way to save money and we're easily the lowest price.