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Jan O'neal

Welcome to the vibrant world of Jan O'neal, where passion meets creativity. As an enthusiastic blogger, Jan dives into a myriad of topics with a unique and engaging voice. Whether she's sharing her latest travel adventures, exploring the depths of her favorite books, or offering insightful tips on lifestyle and wellness.

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inmates rehabilitation prison transfers

Answers From Ask The Inmate

Q: I hope you remember me and remember all of the problems my daughter and I were having with Securus Tech. I have been meaning to let you know the outcome. I was able to go to Tucson with my daughter to visit. While we were there, we talked to an inmate and his wife and they gave us advice on how they avoid issues. We now put money on his account to buy a prepaid phone card. He calls the local Tucson numbers we have through you. This way, we bypass Securus Tech and all of the problems. The calls cost the same (only $1.84 per call). We have closed the accounts with Secure Tech and they did give us refunds. Since our inmate has been using the prepaid phone cards, we have not had one problem. Thanks for all of your help. It is appreciated!

There are many good bits of advice shared on InmateAid, this is especially helpful as we have so many Arizona State Prison inmates using this servi... Read More

Q: Hi. Our inmate, Chad Dillon, was moved to Safford, AZ. My daughter, Alyssa O'Neal, has her discounted phone line still as a Tucson number. How do we go about getting her a Safford phone number? Is there a way that we can keep both while the new number is getting approved?

New number (928) 235-8005 for Safford - we will keep both lines open until you notify us that it's approved Read More

Q: My daughter's new Safford number has now been approved. Please cancel the Tucson number for Alyssa ONeal. Thanks for your help.

Done Read More

Q: Are legal services offered to inmates? Our inmate needs to file bankruptcy and we don't know if this is something we need to handle on the outside after getting power of attorney or if he can do it from inside. Thank you for your help.

Generally speaking legal services are NOT offered to inmates by the facility. Regarding bankruptcy - there are some stipulations and restrictions b... Read More

Q: My checking account was charged $59.85 by Inmate Aid a few days ago. Can you please tell me what that was for?

It appears that this was a recurring charge for the Quarterly Plan for the Discount Telephone Service you've had. Read More

Q: This is in reference to the charge to my account. I wasnt able to comment on your answer. Can I please get that phone line cancelled. I didnt realize I still had one active.

Absolutely, we will process the cancellation shortly Read More

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