Q: Are county jails allowed to deny an inmate use of their commissary? Someone I know has been in jail for the past two months and he says he feels victimized by the guards within the jail. One week after getting the clear that he had received money on his commissary he was told he couldn't use it with no reason given as to why. The guards randomly withhold his mail, and when they decide to deliver it they choose to do so at odd hours in the night. Guards allow a group of people to get up in his face and push him around as they watch. They have even went as far as stealing his glasses before, and a guard has willingly opened his cell one day when he was out during his free time and allowed the same group of people to help himself to anything they wanted out of his commissary. He's tried to go to other guards asking for help, but they choose not to help him and threaten him to put him in solitary. I called up the jail asking to speak to the police chief, but I was put on the phone with someone else who was there at the time, and I voiced my concerns. The lieutenant seemed as if I was bothering him and said only stated "You know I have 300 inmates here right?". That doesn't seem like a valid reason for someone to be treated like this while being locked up. So if I work a McDonalds drive thru and I have 300 people in my line is it ok for me to not do my job?