The cost of each inmate call into the states from Puerto Rico is about $1.00 per minute

We can help you, but their name and the state where they are being held would be a good clue for us to get started :)

You will have to contact or visit the Clerk of the Court for Val Verde County (assuming this is a state charge). This is where the attorneys go to get their information. The Clerk should be able to give you the entire case in printed form if you are willing to pay for the copying charge. Once you have his case number, you can contact them to get updates. 

The easiest and most reliable way is to send it by mail. But, if you call the facility, it is 50-50 that the person answering will break their internal rules of not passing information to the inmates and do it for you. It's not a major understaking, you just have to get the right person, willing to be nice.

“Ask the Inmate” is not a direct communication link to a particular inmate; it is a question and answer forum between you and a former inmate who knows how things work on the inside. To communicate, you can write letters, postcards or send photos - you will have to go to your My Account area and click on the Inmate Page and then click "Letters". You will be able to communicate with them through there.

NO you cannot send any kind of electronic device into an inmate.  But many facilities will allow your inmate to purchase them at the commissary

60 days, really ??

Here is the issue with refunds. When a line is ordered and issued, there is a hard cost to InmateAid, regardless of usage unless there is an overage amount above the plan limit. We get charged for every line that is active on the first of the month. Therefore, any concession that is made is solely a gesture of good will as it is a monetary loss to us. In your case, we would be happy to get you another

There are a few Substance Abuse Felony Punishment Facility facilities within the TDCJ but the inmate designation is done solely by the the State without prejudice. The 2282 is not enough information to trigger any answer from us so we are not sure what it is. It might be a penal code, something to do with restitution but it is definitely not the sentence length.

If the facility requires a pre-screening, you will not be permitted to visit without first being approved by the staff and your background check is clear.