There are over 18,000 prisons and jails and about 25 separate phone carriers that contract with individual facilities. In almost every case, there is a wide price variance depending on your location. In federal prison, the rates are six cents per minute for a local number, 21 cents per minute for a long-distance call. Any local number will help a federal inmate save money. We issue the local line, they give it to the inmate who

Depends on how the account is set up. If you set up a "one-number only" Service like InmateAid, only the calls you pay for will come to you. 

just send an email to aid@inmateaid.com and we will send you a new number immediately.

Para nuestro Servicio, el preso usa el número que le proporcionamos. Este número se corresponde con el servicio de la instalación para obtener la tarifa más baja que ofrecen. El cargo por llamada es normalmente un 50% más bajo con el mejor número de teléfono

We are sorry to hear the news of your son's sentence. There is going to be an orientation period of a week or so. Once that is completed, he will be allowed to make phone calls (you cannot call him) through GTL-Connect Network. If you are in South Carolina, we might be able to save you a decent amount with an out-of-state number (that forwards to your current number). You can write him and send him reading material that he's

YES, Amtell's service is priced best for a local number (save 50%). We can get them for you anytime for any period of time.

probably not, but we don't know enough about your inmate's situation to comment further

They MUST use the new number. It is the number itself that creates the price difference

The first bit of free advice is to stop accepting "collect calls" from the jail. When you accept the call, it is at the most expensive rate. Regardless if you use InmateAid or not, you need to set up a prepaid account at GTL. If you are in-state, the calls are going to be more expensive than if you had an out-of-state number. We get you the right number that will save you money, or we refund the transaction. You

there are two prices for the calls. our computers use their rate data to determine the best price per call. sometimes the service saves a lot, sometimes It cannot save anything (because your number is already at the lowest tariff offered). You can email us at aid@inmateaid.com to get an honest estimate before buying.