usually about a week. there is an orientation that they must complete before the phones are open to them

Not really, the phones are open from 6:30 am to 9:30 pm with a couple of hours blocked off in the middle of the day when the inmates are supposed to be at their work assignment

...figure about a week

Call the halfway house and ask to speak with a counselor. They can best advise you on the ways that communication with your inmate is permissible

the only way is to write them a letter... tell them how you feel, remind them of your telephone number and see "if you can help by paying for the phone time".

Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes

You might have pushed a number on the keypad that causes the line to be blocked from the inmate. Try calling the counselor on duty and request your line be unblocked, it's a manual override a the prison

It works the same way for both. The phone carrier at the prison charges different rates for different phone numbers. We have an algorithm that takes into consideration the rates from the carrier's rate calculator against the phone number of the user to determine if we can save you money with a different phone number (which conveniently forwards to any cell phone) connecting you to your inmate at the lowest published rate.

Hay más de 18.000 prisiones y cárceles y alrededor de 25 compañías telefónicas independientes que contratan instalaciones individuales. En casi todos los casos, existe una amplia variación de precios según su ubicación. En la prisión federal, las tarifas son de seis centavos por minuto para un número local, 21 centavos por minuto para una llamada de larga distancia. Cualquier número local ayudará a un preso federal a ahorrar dinero. Emitimos la línea local, se la dan al interno que tiene

  We have an algorithm that tells our system what number is the lowest priced. We use all of the carrier's own rate calculators to determine if we issue a line or not. Here is a link to the Securus' Rate Calculator (https://securustech.online/#/rate-quote). This rate calculator allows the customer to see what the rates are... in many cases the savings are 50-75% off.