Help for Inmates Before, During and After Prison

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Zykia Reevey

Welcome to the vibrant world of Zykia Reevey, where passion meets creativity. As an enthusiastic blogger, Zykia dives into a myriad of topics with a unique and engaging voice. Whether she's sharing her latest travel adventures, exploring the depths of her favorite books, or offering insightful tips on lifestyle and wellness.

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inmates rehabilitation prison transfers

Answers From Ask The Inmate

Q: My boyfriend is in mycf why can't he call my cellphone from there?

Some facilities have restrictions on outbound calls to cell phones. If that is what you are facing, we have a service that will get you a local are... Read More

Q: When sending a letter through inmate aid does the inmate have to have a profile to get the letter or do inmate aid sends it via US mail?

The inmate only needs a profile set up to match the facility and it's address to you and your correspondence. Your letter will be sent by the syste... Read More

Q: How would I know if the inmate received my letter?

There is no independent notification that informs our members that mail was received. We only know if it didn't make it as the letters get returned... Read More

Q: I've sent out 3 letters and neither of the letters was received I sent 2 letters my boyfriend and a letter to a friend and they didn't get it which means this is just a scam to get my money and its so wrong! Do I get a refund or what?

We emailed you screenshots of the letters - you did not include their DOC number. They will not deliver the mail to an inmate without them. If you ... Read More

Q: How do I know how many more minutes I have on ny account for the inmate to call?

You have used 14.8 minutes, you have 283.2 minutes for the balance of the month of October. Read More

Q: What if I don't use all my minutes this month do I get to use them next month?

Unfortunately the minutes do not roll over. Each month you renew for $19.95. Read More

Q: Durian Brown is now in Albert c. Wagner youth correctional facility I've made changes to his profile already how would I know if the letters and pictures was resent out?

yes, already done Read More

Q: I've sent my boyfriend mail but I wasn't aware that he was moved to a different facility do I have to pay to resend the letters and pictures?

All you have to do is send us the new location and we will make the change in your account and resend it at no additional cost Read More

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Q: How do I get coupons for using this?

We are happy to provide you with a coupon code to write your inmate and send a photo. After you are finished writing and uploading your photo, go t... Read More

Q: I paid for my minutes for the month of august but my boyfriend cant call me until he can put the number on his list and he cant update his phone list until September is there any way i can get my payment switched to September since i cant use it for august??

Yes, that is no problem. We will change your recurring to September 28th, there will be no charge on August 28. Read More

Q: The number you've gave me was denied on my boyfriend phone list.. is there any way i can get a refund? Since i cant use it?

The lines are owned by a utility that cannot use your number again, regardless of use. There is a federal law that prohibits their reselling your n... Read More

Q: Since i cant get a refund is there any way i can try it with a new prisoner at a different facility since its not getting approved for me to use at Bordentown facility?

Here is the issue with refunds. When a line is ordered and issued, there is a hard cost to InmateAid, regardless of usage unless there is an overag... Read More

Q: Will my phone line be good for the month of November?

yes, as promised - the 300 Minute Plan Read More

Q: Is there anyway you guys can resend that postcard that i sent to my boyfriend because the week i sent it he was transferred to a different prison so he didnt receive it.

where did he get moved to? Read More

Q: Both prisons denied the numbers because they said they are made up numbers, what is there i can do. Im like missing out on money

Made-up numbers??? Dial the number, they come from AT&T - it will ring on the forward-to number Read More

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